HighlightTA Benefits Overview

Leads Zipline’s enterprise Account Management and Customer Success function, owning retention, renewals, expansion, and customer outcomes. Develops managers and global teams, scales coverage models and operations, drives AI and automation adoption, and partners cross-functionally with Sales, Product, and RevOps. The role requires strong commercial judgment, organizational change leadership, and experience in enterprise SaaS. It may require up to 25% travel.

Design end-to-end product experiences through research, user flows, visual design, prototyping, and usability testing. Build accessible, production-ready front-end components using HTML, CSS, JavaScript or TypeScript, and React. Collaborate with Product Managers and Engineers, contribute to design systems, apply WCAG standards, use AI tools, and refine implemented designs for quality and consistency.

Oversee accounting operations, including revenue review, expense management, month-end close, reconciliations, financial statements, staff accountant supervision, audits, tax compliance, 1099 filings, and process improvements. Support FP&A with reporting and help implement new financial software while maintaining accurate and efficient financial processes.