Teams at HighlightTA

Lead instructional design strategy for a B2B SaaS customer education program. Own migration from Skilljar to a custom LMS, defining requirements, instructional UX, authoring workflows, and tracking capabilities. Design technical curricula, certifications, interactive labs, simulations, and API tutorials. Partner with technical writers, product managers, engineers, developers, and subject matter experts to align learning content with product releases. Measure learner telemetry, adoption, completion, certification, and business impact.

Drive new enterprise revenue and customer expansion by selling AI-powered SaaS solutions. Manage complex 6–12 month sales cycles, build executive relationships, develop value propositions, maintain pipeline accuracy, lead virtual account teams, and close high-value deals. Translate technical AI capabilities into measurable business outcomes, guide customer adoption, collaborate with marketing, product, and customer success teams, and exceed quarterly pipeline and revenue targets.

Drive sales of Neon One’s nonprofit SaaS platform through the full sales cycle, from discovery and demonstrations to negotiation and closing. Manage pipelines, convert qualified leads, position solutions, track sales KPIs, and collaborate with SDRs, partners, and internal teams. Support successful customer onboarding and handoff to account management while maintaining strong prospect relationships and awareness of nonprofit market trends.