Jobs at Hippo Insurance
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Customer Support Manager

Hippo Insurance
Austin
2 days ago
+30
We’re seeking a Customer Support Manager for our Customer Support team in Austin, Texas. In this leadership role, you will also have the privilege of managing and developing an experienced team of P&C licensed support staff who have already been achieving NPS scores of double the industry standard. We’re looking for someone who can aid us in developing the people, processes and technology that can help us create a world class customer experience. 

Billing Manager

Hippo Insurance
Austin
4 days ago
+30
As Hippo experiences exponential growth, we remain focused on providing the best in class service to our customers. This role will be responsible for managing all billing processes, procedures and systems. You will be able to shape and mold the future state of the department as we’re looking for someone with the background to help us build and implement best practices along the way.  You have a long history in Property & Casualty insurance in a billing capacity. This is crucial to the success of this role. You also like to problem solve, create order and be a trusted advisor to the overall business. You’re able to communicate at all levels and thrive in a deadline driven environment. 

Property Underwriter

Hippo Insurance
Austin
1 week ago
+30
We’re seeking an experienced insurance property underwriting professional who is willing to think outside the box with a whole new approach to policy underwriting. This position will be cross-functional and work hand in hand with our Customer Support, Claims, and Sales organizations to maximize profitable growth and expansion.

Insurance Sales Agent

Hippo Insurance
Austin
1 week ago
+30
Hippo is looking for an experienced Personal Lines Insurance Agent to join our exciting and quickly expanding team. As an Insurance Sales Agent (or Customer Success Specialist as we call them here at Hippo) you will help prospective clients secure Homeowners coverage as a trusted advisor.

Senior Business Analyst

Hippo Insurance
Austin
1 week ago
+30
The Senior Business Analyst role is a key support position in the upkeep of day to day business operations; both internal to the business and external to partnerships that drive the business. You will support various systems and associated processes end to end and triage problems with internal users, partners, and clients. As a member of the internal support team, you will provide customer service to business users while ensuring proper protocols are met, document and retain processes and act as the key point of communication between the business and engineering departments. Daily responsibilities include validating tickets, escalating as needed, and identifying opportunities for improvement. 

Property Adjuster

Hippo Insurance
Austin
2 weeks ago
+30
We’re seeking an experienced Senior Property Adjuster to handle homeowner claims involving multiple states. You’ll be able to use your expert discernment in handling each case, but you’ll also have a team to rely on in order to help come up with innovative solutions. Hippo is proud to leverage technology to be able to process claims expeditiously, which means little to no travel is required. Day to day, this Property Adjuster will work with customers over the phone to provide excellent customer service and coordinate the inspection process as well as payments for losses.

Customer Support Representative

Hippo Insurance
Austin
2 weeks ago
+30
Role: Customer Support Representative  Location:  Austin, TX Reports To: Customer Support Manager Hippo is modernizing the $100B home insurance industry by putting customers at the center of everything we do, from the coverage we offer to the customer service we provide. Hippo’s true ambition lies in helping people protect their homes to begin with by leveraging technology and data to help find small issues before they become big headaches.

Independent Direct Sales Agent (Work from Home-Contract)

Hippo Insurance
Remote
2 weeks ago
+30
Hippo’s Direct Sales Agents are Property & Casualty licensed individuals that are able to work remotely and sell our amazing products on a contract basis. This is a great opportunity for people that are looking to maximize their existing book of business in Life and Health, supplements, financial services, estate planning, real estate, or tax preparation. 

Social Media Manager

Hippo Insurance
Austin
2 weeks ago
+30
You’re self-motivated, thrive in a fast-paced environment, and love working with a close-knit group. Ideally, you’ve had to sell insurance or have homeowner’s insurance experience in the past (don’t worry, we’re willing to train). You love telling a good story to customers and co-workers alike. You are known among your friend group for your one-line zingers, empathy and driven nature. You’re a natural liaison between multiple business functions in order to drive our goals forward.