Teams at Holland America Line

Manages vessel hotel stores operations, including receiving, inspecting, storing, issuing, transferring, and tracking food, retail, medical, uniform, and general supplies. Creates requisitions, maintains inventory levels, verifies invoices, manages discrepancies, supervises storeroom personnel, prepares schedules and evaluations, conducts inventory counts, and ensures compliance with accounting, health, safety, environmental, and maritime procedures.

Supervises assigned cruise-ship restaurant outlets, supporting staff scheduling, training, performance management, guest service, food and beverage operations, safety, sanitation, environmental compliance, budgeting, inventory, ordering, and revenue control. Assists the Maitre’ D with daily operations, inspections, employee development, guest complaints, event preparation, and adherence to company, maritime, USPH, and MLC2006 standards.

Manage onboard marketing execution and guest communications across signage, onboard TV, print materials, the Navigator app, and push notifications. Ensure brand consistency, content accuracy, regulatory compliance, and timely voyage-related updates. Oversee print shop operations, budgeting, inventory, reporting, and team training. Coordinate marketing, PR, partnership initiatives, and content capture while collaborating with shoreside teams and representing the brand at guest events.