Jobs at The Home Depot

Designs, maintains, and improves enterprise endpoint infrastructure and cybersecurity capabilities across Windows, macOS, and Linux. Responsibilities include endpoint management, patching, software deployment, vulnerability remediation, automation, threat hunting, incident response, user access management, monitoring, troubleshooting, root cause analysis, and service reliability improvements. The role partners cross-functionally, leads technical initiatives, mentors engineers, and participates in on-call support.

Supports data science initiatives by developing algorithms and models against large datasets, analyzing business problems, and generating insights that improve profitability, efficiency, and customer experience. Communicates findings to technical and non-technical audiences, contributes to reports and presentations, and builds expertise in areas such as optimization, computer vision, recommendation systems, search, and NLP.

Designs, deploys, maintains, and supports enterprise infrastructure across hybrid environments. Responsibilities include platform architecture, automation, GitOps workflows, monitoring and observability, performance tuning, application and database support, incident response, root-cause analysis, documentation, vendor issue resolution, and infrastructure upgrades. The role supports high-availability data center and supply chain platforms, participates in architecture reviews and project planning, and requires rotational on-call availability.

Manages blueprint takeoff activities for large custom and multifamily projects, coordinating suppliers, quoting teams, and internal partners to deliver projects on time. Leads pre-call meetings, handles escalations, mentors Takeoff Specialists, supports planning and prioritization, and improves quote quality, product offerings, and presentation standards. Serves as a market subject matter expert and supports cross-functional training, performance updates, and customer-focused execution.

Supervises and coaches a contact center team to achieve customer service, productivity, quality, and operational goals. Responsibilities include scheduling, monitoring performance, training, hiring, evaluations, corrective action, reporting, troubleshooting, process improvement, and resolving escalated customer issues. The supervisor manages at least six direct reports, collaborates with contact center managers, and ensures timely delivery of products and services.

Sells interior and exterior home improvement products and services through in-home visits, virtual channels, stores, and trade shows. Assesses customer needs, recommends tailored solutions, prepares and negotiates quotes, presents warranties and financing, takes measurements, completes contracts, and processes sales paperwork. Generates leads, develops referrals, maintains relationships with Home Depot store associates and management, and promotes Home Depot Installation Services offerings.

Supports the PCI Compliance Team by gathering and analyzing data, identifying trends, developing solutions, collaborating with cybersecurity, technology, and business teams, and providing recommendations to maintain PCI and payment compliance. The role helps improve internal processes, awareness, prioritization, remediation guidance, and protection of customer payment information.

Lead a data science team to build scalable analytics and predictive models for pricing decisions. Partner with business and engineering to analyze large datasets, prioritize work, ensure model quality, and present data-driven optimization recommendations.

Lead regional associate relations strategy, advise regional leaders on labor and employment issues, analyze AR trends, support investigations and compliance, deliver training, and help manage union avoidance and regulatory claims resolution.