Teams at Housecall Pro

Lead and mentor product managers to deliver enterprise B2B SaaS solutions. Define and execute enterprise product strategy, translate complex customer needs into scalable roadmaps, partner with Engineering, Design, Analytics and GTM teams, set KPIs, and manage risk, compliance, and platform stability to drive retention and ARR expansion.

Lead strategy and execution of data-driven paid acquisition across search, social, display, and affiliates. Manage budget allocation, team leadership, experimentation, AI-driven automation, channel launches, cross-functional reporting, and vendor/agency relationships to drive CAC, ROAS, LTV, and revenue growth.

The Senior Director of Customer Success leads the strategy for the department, enhancing the customer journey, retention, and performance standards while collaborating cross-functionally.