Teams at IDEXX

Design, develop, and deliver engaging, scalable learning solutions using multimedia and user-centered approaches. Manage ID projects, stakeholder engagement, LMS integration, eLearning standards (SCORM/AICC/xAPI), and apply adult learning theory, Design Thinking, Agile methods, and AI tools to create blended and virtual training for global employees.

Manage a mid-sized global Salesforce (Lightning) instance using Sales and Service Cloud. Translate business needs into configurations, provide daily administration, backups, security, capacity planning, reporting, user support, testing, training, documentation, and stakeholder liaison. Participate in development tasks and on-call rotation to ensure system stability and feature delivery.

Manage and grow the VetSoft Payments engineering team, focusing on scalable, secure payments systems while leading and mentoring a distributed engineering team.