Imprivata Offices

Leads enterprise architecture across product, platform, data, AI, and security domains. Chairs the Architecture Review Board, establishes technology standards and governance, owns the company-wide technology roadmap, guides cross-functional technical decisions, mentors architecture leaders, and advises executives on architecture posture, security, privacy, regulatory requirements, and M&A due diligence. The role requires cloud-native and Kubernetes expertise, broad technical fluency, hands-on engineering credibility, and experience in regulated or security-sensitive environments.

Manage relationships with SMB customers throughout their journey, driving retention, product adoption, satisfaction, renewals, and expansion opportunities. Monitor customer analytics and health metrics, coordinate with Renewals, Support, Sales, and leadership, resolve issues, communicate customer feedback, and develop scalable programs that improve outcomes. Engage customers through Salesforce, Gainsight, calls, and email while identifying advocates and supporting cross-functional initiatives.

Leads enterprise Zero Trust strategy across identity, device trust, access, DSPM, and content management security. Owns architecture, standards, governance, operating models, risk management, and cross-functional execution across Security, IT, Product, and Engineering. Builds or leads teams, influences technical leadership, supports audits and customer security reviews, and drives least-privilege access, continuous verification, device posture enforcement, and data-security controls.