Teams at Imprivata

Provide part-time desktop and end-user IT support: manage service desk tickets, image and configure workstations, onboard new hires, maintain inventory and licenses, support printers and peripherals, perform PC maintenance and Active Directory tasks.

The SVP will lead healthcare sales strategy, drive business growth, manage sales teams, and engage with executive healthcare stakeholders to enhance market leadership and revenue.

Manage SMB customer relationships to drive product adoption, retention, satisfaction, and ARR growth. Monitor customer analytics, execute workflows in CRM/Gainsight, coordinate cross-functionally (Renewals, Support, Sales), surface voice-of-customer feedback, and identify advocates and scalable programs to improve customer outcomes.