Teams at Instructure

Provides strategic consulting, coaching, professional development, and change leadership for institutions using Instructure products. The role develops curriculum and assessment strategies, creates adoption resources, supports Canvas LMS and Mastery Connect administration, guides product-related initiatives, trains educators and administrators, and builds stakeholder relationships to improve product adoption, engagement, and instructional outcomes.

Corporate Accounting Manager overseeing global accounting operations, month-end and quarter-end close, reconciliations, accruals, payroll, royalties, fixed assets, leases, SOX-compliant controls, and audit schedules. The role leads staff accountants, improves scalable accounting processes, integrates AI agents to automate close activities, supports systems implementations and M&A integrations, and partners cross-functionally to deliver accurate, audit-ready financials.

Leads the NORAM scaled Customer Success organization and defines global scaled and digital customer strategies. Builds teams, coverage models, customer journeys, lifecycle communications, and 1:many engagement programs. Partners with Sales, Renewals, Marketing, Product Marketing, Communications, and regional leaders to improve retention, expansion, adoption, and customer value. Uses AI, automation, analytics, and cohort-based insights to scale personalized engagement and establish global operating standards.