Jobs at Jasper

Manage and grow enterprise B2B SaaS customer relationships, driving adoption, measurable outcomes, retention, renewals, and expansion revenue. Develop account and engagement strategies, lead business reviews, enable users, identify risks and opportunities, and manage renewal and expansion pipelines. Act as a strategic advisor and commercial owner while collaborating with Sales, Support, Product, Engineering, and Legal. Represent customer feedback internally and influence the product roadmap.

Partner with enterprise customers to define AI transformation strategy, prioritize high-impact use cases, drive adoption and measurable business outcomes, and coordinate cross-functional teams to realize scaled marketing AI programs and executive-level value.

Lead Jasper's integrated enterprise growth marketing across paid, lifecycle, ABM, field, and organic channels. Build pipeline with data-driven programs, partner tightly with Sales, own funnel analytics and attribution, scale a high-performing team, and apply AI and automation to optimize campaign execution and measurement.

Own and modernize the governance domain (auth, roles/permissions, orgs, billing) as a Staff-level backend IC: set architecture, refactor for scale and AI-native workflows, write critical-path code (70-80%), mentor engineers, and partner with product to deliver enterprise-grade governance and compliance features.

Lead architecture and technical vision for integrations that ingest external data (e.g., Salesforce, HubSpot) into Jasper's IQ layer. Design scalable, secure data ingestion, define context primitives, drive cross-team alignment, and deliver staff-level initiatives that improve reliability and AI-driven product quality.

Lead and scale Jasper's Services organization (implementation, enablement, advisory). Set vision, operating model, commercialization, and delivery operations; coach managers and ICs; engage in pre-sales and customer conversations; build enablement curricula and professional-services automation to measure delivery effort and margin.