Jobs at Keller Williams Realty International
21

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All Jobs
Data + Analytics
Design + UX
Dev + Engineer
HR
Operations
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Customer Service Account Representative

Keller Williams Realty International
Austin
1 day ago
+16
Serve as the first point of contact for all inquiries and questions received via phone and email. Advise clients on how KW MAPS Coaching programs, products and events can best support their business needs. Build relationships by proactively calling clients to determine satisfaction and maintain accurate feedback. Participate in events, including processing event registrations and assisting on-site during events. Process, track and resolve all requests in database. Other duties as assigned.

BI Analyst

Keller Williams Realty International
Austin
1 day ago
+16
Develop web-based dashboards, reporting and analysis tools that will be embedded in applications for Keller Williams agents and leadership. Consult with KW business leaders to understand their challenges and key decisions in order to establish the right metrics to deliver high-quality, actionable insights. Rapidly develop proof-of-concept reporting and data solutions that represent new means of distributing and delivering insights. Collaborate with data architects and engineers to define requirements for new Data Warehouse subject areas. Establish and maintain an inventory of current reports and dashboards to inform the BI team's strategic alignment with team and organizational goals. Create, implement and maintain tools that promote data governance (metric consistency and clarity) and consistency across the organization. Establish a deep, insightful understanding of our organizational data and 3rd party data.

Data Architect

Keller Williams Realty International
Austin
5 days ago
+16
What you’ll be called: Data Architect Where you’ll work: KWRI Headquarters—Austin, TX Named a Happiest Company to Work for in 2019; one of the Best Places to Work in Austin, TX; and featured on the Training Magazine Training 125 list seven times, Keller Williams Realty International (KWRI) thrives within a creative and collaborative culture where transforming the real estate industry through technology is our primary goal. KW Technology is the

Executive Assistant

Keller Williams Realty International
Austin
5 days ago
+16
What you’ll be called: Executive AssistantWhere you’ll work: KWRI Headquarters—Austin, TX Named a Happiest Company to Work for in 2019; one of the Best Places to Work in Austin, TX; and featured on the Training Magazine Training 125 list seven times, Keller Williams Realty International (KWRI) thrives within a creative and collaborative culture where transforming the real estate industry through technology is our primary goal. What you’ll do: Pro

Front End Engineer

Keller Williams Realty International
Austin
5 days ago
+16
Responsible for the on-time delivery of software solutions fully aligned to business and technical requirements. Design, document and deliver well-thought-out solutions as part of our microservice architecture in partnership with the Product Team. Work closely with cross-functional project teams to develop new or additional functionality. Maintain velocity while minimizing defects. Learn and adhere to software best practices and common design patterns.

Senior UI Designer

Keller Williams Realty International
Austin
5 days ago
+16
Create wireframes and interactive prototypes for web and mobile interfaces utilizing established style guides and content models. Iterate rapidly on proposed designs based on user feedback. Consult with stakeholders, design team members, end users and developers on UI best practices. Solve unique UI challenges facing our users and products teams using modern design paradigms based in design theory. Test proposed designs with users in live design labs and utilizing digital tools. Own redesign of the KW website brand identity and incorporate that brand identity across entire UI ecosystem. Establish UI kits that can be applied across multiple web and mobile properties.

Technology Support Representative, Tier I

Keller Williams Realty International
Austin
5 days ago
+16
Provide excellent customer service and technology support by chat, email and phone. Take a minimum of 40 tickets per day and maintain a one business day response time to all requests. Exhibit a high level of professionalism and empathy when interacting with customers and fellow team members. Own the client relationship by escalating issues when required and then maintaining ownership of the ticket until resolution. Alert management to increased call volume or repeat problems, when needed. Strive toward first contact resolution while proactively decreasing support volume by providing client with support resources and best practices. Appropriately categorize all interactions for reporting and analysis. Utilize training videos, support articles and fellow team members to stay up to date on product advancements and strive to acquire and maintain additional technical knowledge to better serve users in a changing technical environment.

Associate Product Manager

Keller Williams Realty International
Austin
1 week ago
+16
Use thorough market understanding, thoughtful business and technical acumen and strong cross-organizational leadership to successfully launch new products and manage ongoing initiatives. Working closely with KW stakeholders, you will develop compelling value propositions, differentiated solutions, use cases and business models to attract new users and to further develop existing users. 

Instructional Designer

Keller Williams Realty International
Austin
1 week ago
+16
Apply tested instructional design theories, practices and methods (ADDIE, SAM) to create learning solutions that are engaging, activity-based and results-oriented. Design and develop solutions that satisfy the needs of a diverse set of learners (e.g., livestream courses, facilitator-led workshops, webinars, interactive modules, videos, online courses, quick reference guides, job aids, video, performance support walkthroughs, etc.). Partner with team to define scope of learning experience, including objectives, subject matter experts, project team, stakeholders, timeline and projected outcomes. Identify research sources (people, other courses, websites, articles, statistics, etc.). Conduct focus groups. Implement mechanisms to track the results of learning experiences. Review and iterate learning experiences based on feedback and results to improve performance outcomes.

Senior Data Engineer

Keller Williams Realty International
Austin
1 week ago
+16
Design, develop and implement data infrastructure and pipelines that collect, connect, centralize and curate data from various internal and external data sources. You will ensure that architectures support the needs of the business, and recommend ways to improve data reliability, efficiency and quality.

Project Manager, The ONE Thing

Keller Williams Realty International
Austin
1 week ago
+16
You will create and improve new systems that drive growth, engagement and retention for The ONE Thing. Additionally, you will be responsible for building and delivering an exceptional customer experience, for both external and internal customers.

Senior Product Manager

Keller Williams Realty International
Austin
1 week ago
+16
Use thorough market understanding, thoughtful business and technical acumen and strong cross-organizational leadership to successfully launch new products and manage ongoing initiatives. Working closely with KW stakeholders, you will develop compelling value propositions, differentiated solutions, use cases and business models to attract new users and to further develop existing users. 

Administrative Assistant

Keller Williams Realty International
Austin
2 weeks ago
+16
Serve as the first point of contact for inquiries and complaints, answering phone calls and responding to requests for information received via email. Document all systems, processes and standards. Maintain calendar and schedule calls, meetings, conferences and appointments. Manage email communications and communicate on behalf of supervisor with internal and external clients. Handle all travel logistics, including flights, transportation, hotel, etc. Assist in drafting and editing reports, documents, files, tracking sheets, etc. Prepare and update materials for presentations, meetings and course materials. Handle special projects and tasks, as assigned.

Senior Software Engineer

Keller Williams Realty International
Austin
2 weeks ago
+16
On-time delivery of software solutions fully aligned to business and technical requirements. Design, document and deliver well-thought-out solutions as part of our microservice architecture in partnership with the Product Team. Work closely with cross-functional project teams to develop new or additional functionality. Maintain velocity while minimizing defects. Establish a test-driven culture.

Director of HR

Keller Williams Realty International
Austin
2 weeks ago
+16
Carry both tactical and strategic Human Resources planning and oversight responsibilities in support of multiple stakeholders including the Executive Leadership Team, people managers and employees. Develop integrated solutions to achieve business objectives and meet the needs of an evolving employee base and organizational culture.

Product Support Specialist

Keller Williams Realty International
Austin
2 weeks ago
+16
Serve as a subject matter expert on all KW technology, partnering closely with both the Product and Engineering teams to understand key functionality and product enhancements. Create and conduct product trainings for other KWRI teams and schedule outbound training calls with consumers, when necessary. Handle inbound questions, feedback and support issues received email, phone and social media for products in Labs and write Knowledgebase articles to proactively provide resources for users. Analyze customer feedback to determine opportunities for improvement and translate requests to the Product team. Address escalated calls as they come in, reporting bugs or glitches to the appropriate team and ensuring resolution and proper feedback with the customer.

Regional Development Director

Keller Williams Realty International
Austin
2 weeks ago
+16
Through extensive, strategic lead generation, grow and maintain the KWW contact database and pipeline system for new region candidates, systematically adding and reaching out to contacts and providing consistent updates to KWW leadership. Conduct the KW hiring process for more than 200 candidates per year, including hosting all regional candidates, conducting all behavioral assessments, facilitating in-depth interviews, group interviews, reference checks and background checks. Teach and train all regional candidates on the models and systems for launching and growing a successful KW Worldwide region. Lead the license agreement negotiation process and execution of license agreement in collaboration with KWW corporate counsel.

Software Engineer

Keller Williams Realty International
Austin
2 weeks ago
+16
On-time delivery of software solutions fully aligned to business and technical requirements. Design, document and deliver well-thought-out solutions as part of our microservice architecture in partnership with the Product Team. Work closely with cross-functional project teams to develop new or additional functionality. Maintain velocity while minimizing defects. Learn and adhere to software best practices and common design patterns.

Commitment Administrator

Keller Williams Realty International
Austin
3 weeks ago
+16
Assist in ensuring all compliance processes and procedures are executed for maximum efficiency and effectiveness. Support the Commitment Coordinators in drafting, editing and transmitting daily/monthly reports and legal documents. Maintain department budget and process bills and invoices. Maintain tracking reports for all documents and projects. Prepare materials for presentations and meetings, including printing, binding and mailing of materials. File and scan legal documents. Coordinate team travel and activities at events and conferences. Answer department phone calls and respond to general requests for information. Handle special projects and tasks, as assigned.

Lead Software Engineer

Keller Williams Realty International
Austin
3 weeks ago
+16
On-time delivery of software solutions fully aligned to business and technical requirements. Design, document and deliver well-thought-out solutions as part of our microservice architecture in partnership with the Product Team. Mentor, coach and delegate work to a team of developers and QA engineers. Drive automation into test, documentation and the build process. Establish a test-driven culture.

KWRI College Associate

Keller Williams Realty International
Austin
1 month ago
We are seeking talented college students to who have the potential to become the future leaders of KWRI! As our Spring 2019 College Associate, you will be introduced to multiple departments during their tenure, receiving personal business guidance including one-on-one consultations with key staff members, a personalized business reading list and networking opportunities with KWRI professionals. You will be launched into the day-to-day operations of KWRI, obtaining a global business perspective and building a foundation for a bright corporate future.