Jobs at Khoros
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Staff Software Engineer

Khoros
Austin
2 days ago
+58
Work with a sharp, tight-knit engineering team on impactful projects. Be on an autonomous team building interrelated microservices. Build software using a modern Understanding of AWS products (Kinesis, EC2, DynamoDB, etc.) and of open source technologies such as Elasticsearch, . Build software using a modern stack and robust deployment tooling, leveraging open sourced services like Kinesis/Kafka, ElasticSearch/Solr, Cassandra, MySQL, Postgres, and Kubernetes/Docker as well cloud-native services like EC2, DynamoDB, Kinesis, and Lambda. Collaborate with design and product teammates to build products that will generate the most value for customers.

Web Engineer

Khoros
Austin
2 days ago
+58
As a Web Engineer, you are an expert, implementing Khoros front-end customizations for our customers. To fulfill these responsibilities, you have extensive professional experience developing front-end web solutions, and you're a strong communicator who is comfortable offering expert technical advice directly to both technical and non-technical customers. You are also an excellent collaborator, working with our Project Managers, Technical Leads, back-end Application Engineers, and Front-End Developers on the requirements and design for the solutions you create. At the same time, you can work independently and efficiently, because you're organized, task-focused and self-responsible.

Community Strategist

Khoros
Austin
2 days ago
+58
Are you passionate about online communities? Do you like data driven Strategy? Do you want to be the guru of all things that a software platform can do? As a Community Strategist, you will be responsible for providing best practices and tactical advice on the Khoros community platform helping customers realize business value.  As part of Khoros's proven deployment and consultancy methodology, the Community Strategist is a critical component to implementations and overall success of the Khoros community customer.

Part-Time Social Media Coordinator (Weekends/holidays)

Khoros
Austin
2 days ago
+58
The ideal candidate embraces a fast-paced work environment and is interested in supporting customers from a wide-range of industries. A working understanding of social media and major networks is preferred, as is a sense of curiosity and a "can-do" attitude. The successful candidate will be an organized, thoughtful communicator, with an interest in learning more about social media. He or she will be eager for feedback, identifying ways to improve themselves and the team around them. The social media coordinator will work collaboratively with our Strategists and Analysts to support social programs that meet and exceed our customers' business objectives. This Social Media Coordinator will report to a Strategist and work closely with sales, professional services, and creative teams.

Account Executive

Khoros
Austin
2 days ago
+58
As an Account Executive, you will work with prospective Khoros customers, helping them understand the value of our solutions and platform. In this new business "sales" role, the successful candidate will understand the customer's definition of business value and be able to challenge them to think about new ways to differentiate and transform their business. You'll be able to inspire customers by providing thought-provoking and consultative strategies to help some of the world's most iconic brands to better engage with their customers. The perfect candidate is an intelligent individual who is passionate about selling new business while also being a team player with high-energy and a strong interest in social business. As part of the Vista Equity family, you'll receive best in class development opportunities and the ability to work with some of the world's leading brands. 

Content Writer

Khoros
Austin
3 days ago
+58
Khoros is looking for a Content Writer to help ideate and execute our content marketing strategy. The ideal candidate is a gifted writer and editor who understands how to write great content that builds demand in the market. This person is a nimble strategist who cares about metrics and has a track record of crafting stories that create and accelerate sales opportunities. We're looking for a mix of strategist, editor, and writer who can conceptualize big ideas and translate them into multi-dimensional demand-generating content programs.

Paid Social Strategist

Khoros
Austin
5 days ago
+58
The ideal candidate is a mix of account manager, paid expert, analyst, and social media enthusiast who can create and execute best-in-class paid social media campaigns. This role will also lead and develop paid social media playbooks, recommend channel-specific KPIs and other social strategy-centric deliverables, as well as optimize and analyze paid social media campaigns. The successful candidate must be able to think strategically to identify issues that need to be prioritized or resolved, and they will have a clear understanding of best practices for executing paid campaigns across all of the major social channels (Facebook, Instagram, Twitter, LinkedIn, Pinterest, etc.).

Sr. Business Intelligence Analyst

Khoros
Austin
6 days ago
+58
Khoros is looking for an expert Senior Analyst to join our Business Systems team. This person will help drive the insights that allow us to expand our offerings, grow our customer base, and improve our operations. To support this development, we need to deliver clear reporting and analysis of business performance. Specifically, this individual will:

Marketing Programs Specialist

Khoros
Austin
1 week ago
+58
We are looking for a Marketing Programs Specialist on the Demand Generation team at Khoros. Demand Generation is responsible for generating quality leads by creating and placing marketing messages that stand out amongst the noise and clutter in the customer experience software space. This is a dynamic, highly trending space where enterprise brands are looking for help on how they can not only meet but exceed their customer's expectations in order to retain and earn their loyalty. That's our mission at Khoros and what we help our customers do -- create customers for life.

Senior Product Marketing Manager

Khoros
Austin
1 week ago
+58
Khoros is looking for an exceptional Senior Product Marketing Manager for our Digital Care Solution. In this role, you will drive the go-to-market strategy and execution for product launches, you will be the company expert on the digital care market and buyers, and you'll create programs that accelerate sales and drive category leadership. We are looking for someone with B2B product marketing experience who thrives in a fast-paced startup culture. You will be responsible for communicating the value of our product innovation to the market and to our field. If having a tangible business impact invigorates you, and you are committed to setting the standard in your work, then this is the place for you.

Senior Salesforce Administrator

Khoros
Austin
1 week ago
+58
Our Business Operations team is looking for a Senior Salesforce Administrator to join our Austin office. As a Senior Salesforce Administrator, you'll have an integral part in managing projects and enhancements on the most interconnected system across business units.

Sales Engineer

Khoros
Austin
1 week ago
+58
We are looking for a stellar Sales Engineer that will be responsible for creating clear and concise presentations and demonstrations associated with active sales opportunities and delivered to prospects as part of a solutions sales process. This position requires someone who is quick thinking, flexible, creative, and analytical. The ability to research, learn and quickly leverage complex information to our clients is a key component of this position. The ideal candidate will be located on the East coast as she or he will support the East region.

Sales Operations Analyst

Khoros
Austin
1 week ago
+58
Khoros is looking for a strategic Sales Operations Analyst to work with our sales organization to gather, analyze, map and align the requirements for the deployment of new functionality or enhancements within our Salesforce.com ecosystem and other analytical tools to meet key business objectives

Senior Technical Support Engineer

Khoros
Austin
1 week ago
+58
Monitor requests through multiple channels including email and phone, providing support and responding to queries from our customers in an accurate and timely manner. Escalate problems to the correct teams where appropriate. Resolving simple requests without needing to escalate. Identifying documentation requirements in our knowledge base. Maintaining our high standards for customer communication and response times. Engaging in training opportunities on our products and key technical areas.

Customer Experience Associate

Khoros
Austin
1 week ago
+58
We are building a new, innovative team of Customer Experience experts designed to be an integral part of cross-functional sales teams having differentiating, solutions-focused discussions with our Customers. These teams help Customers define their vision for their own Customer Experience, craft the just right Khoros Professional Services packages to ensure Khoros software delivers on those Customer Experiences, and are strong examples of what it is to be a Khoros Customer.  The Customer Experience Associate is a critical member of the cross-functional team. Key focus areas include helping gather clear business and technical requirements from Customers and then matching those requirements to either standard services offerings or supporting Services Architects in the development of custom services solutions for customers.  Customer Experience Associates will contribute to clear and concise visions and presentations associated with active sales opportunities that are delivered to prospects as part of a solutions sales process. This position requires someone who is quick thinking, flexible, creative, and analytical. The ability to research, learn and quickly leverage complex information to share with our Customers is a key component of this position.

Developer Docs Technical Writer

Khoros
Austin
1 week ago
+58
We are looking for an enthusiastic Technical Writer with a passion for producing high-quality API/developer documentation that contributes to the overall success of our products. The Technical Writer will work directly with supporting teams and product managers to create conceptual, reference, best practice, and how-to developer documentation. You will document new products and features from scratch, as well as edit and reorganize existing content.

Marketing Programs Manager

Khoros
Austin
1 week ago
+58
We are looking for a Marketing Programs Manager on the Demand Generation team at Khoros. We are responsible for generating quality leads by creating and placing marketing messages in a diverse mix of channels to stand out amongst the noise and clutter in the customer experience software space. This is a dynamic, highly trending space where brands are looking for help on how to attract, retain and earn their customer's loyalty. That's our mission at Khoros and what we help our customers do -- create customers for life.

Senior Operations Engineer

Khoros
Austin
1 week ago
+58
Khoros is seekinga Senior Operations Engineer to add to our growing TechOpsteam. The Senior Operations Engineerwill support our Community application and work heavily with AWS infrastructurewhile integrating with a distributed team spread throughout Portland, SanFrancisco, and remote offices.

Senior Software Engineer

Khoros
Austin
2 weeks ago
+58
Khoros in Austin is looking to add a stellar Senior Software Engineer to our already awesome engineering team. The software we build is an event-driven application that consumes big data streams from the major social networks (Facebook, Twitter, Instagram, etc.). With it, companies can scale their conversations on those networks with consumers allowing them to read and respond within just a few minutes. We currently manage over 500k social conversations a day.

Salesforce Administrator

Khoros
Austin
2 weeks ago
+58
Implement and maintain Salesforce customizations, perform maintenance, manage reporting, and assist with integrations. Administer, configure, and enhance Salesforce.com using declarative tools. This includes custom fields and objects, workflows, validation rules, page layouts, record types, process builder, flows, reports, and bulk data load utilities (e.g. Data Loader). Engage with Customer Support, Engineering, Professional Services, Sales, and various operations teams to develop solutions and resolve problems. Provide prompt and complete resolution to technical challenges and business issues. Evaluate and analyze software products and recommend add-ons to improve business systems ROI. Assist with supporting other systems (such as JIRA) as needed.

Software Engineer Mid-Level (Customer/CoreTeam)

Khoros
Austin
2 weeks ago
work with a sharp engineering team on impactful projects in our Marketing platform. build Saas-based applications with JVM-based technologies like Java and/or Scala. advocate for good engineering practices within and outside of your team. participate in code reviews with teammates. participate in an on-call rotation for escalations.

Security Engineer II

Khoros
Austin
2 weeks ago
Khoros is seeking a Security Engineer II to join our fast-growing team. Our software builds trusted relationships between the world's best brands and their customers, helping people get answers and share their experiences. Customers rely on our software platform to help them connect, engage, and understand their Total Community. In a world of extreme expectations, Khoros has allowed our customers like GM, Sprint, HP and many more meet the needs of their customer base by allowing them to drive the conversation through unique and vibrant Khoros-powered communities.

Senior Technical Account Manager

Khoros
Austin
3 weeks ago
The Senior Technical Account Manager role has a strong technical aptitude and is responsible for the overall success of their customers. In today's ever-changing social landscape, we need someone who's up-to-date on the latest and greatest web tools and platforms. To do so, we use Web 2.0 architecture, REST APIs, JSON, XML, relational databases and networking in our day to day lives. This means a proficiency with programming, scripting languages, and database construction is definitely experience that's needed to succeed. If your background includes a strong social web interest, that's a serious plus!

Associate Technical Account Manager

Khoros
Austin
3 weeks ago
The Technical Account Manager role has a strong technical aptitude and is responsible for the overall success of their customers. In today's ever-changing social landscape, we need someone who's up-to-date on the latest and greatest web tools and platforms. To do so, we use Web 2.0 architecture, REST APIs, JSON, XML, relational databases and networking in our day to day lives. This means a proficiency with programming, scripting languages, and database construction is definitely experience that's needed to succeed. If your background includes a strong social web interest, that's a serious plus!

Associate Sales Engineer

Khoros
Austin
3 weeks ago
Asan Associate Sales Engineer, youwill be provided with the necessary training and mentoring to set a firmfoundation for your entry into a career in the Khoros salesengineering organization. This entry level position includes an introduction tosocial marketing, social care, community and corresponding best practices. The Associate Sales Engineer is responsible for assistingsenior sales engineers in the strategy and design of recommended Khoros solutions. You will also be responsible for maintaining demo environments and assistingin the development of responses to RFPs, RFIs, RFQs and proposals as required. This position requires someone who is quick thinking,flexible, creative, and analytical. The ability to research, learn and quicklyleverage complex information to our clients is a key component of thisposition.

Senior Software Engineer (Marketing Team)

Khoros
Austin
3 weeks ago
work with a sharp engineering team on impactful projects in our Marketing platform. build Saas-based applications with JVM-based technologies like Java and/or Scala. contribute to architectural design and participate in design reviews. advocate for good engineering practices within and outside of your team. participate in code reviews with teammates. support and mentor early-career engineers. participate in an on-call rotation for escalations.

Software Engineer Mid-Level (Marketing Team)

Khoros
Austin
3 weeks ago
work with a sharp engineering team on impactful projects in our Marketing platform. build an awesome user experiences with a modern tech stack (React, Redux, Webpack). advocate for good engineering practices within and outside of your team. participate in code reviews with teammates. participate in an on-call rotation for escalations.

Senior Application Engineer

Khoros
Austin
3 weeks ago
As a Senior Application Engineer, you will become an expert with Khoros' Care and Marketing products and implementing customizations and integrations for our customers using the platform API. You will be expected to define best practices and document to ensure repeatability. You will also be the point person working directly with our customers to ensure the solutions you build are meeting their expectations. You are an excellent collaborator, working with our Project Managers and Solutions Architects on the requirements and design for the software you develop.

Enterprise Business Development Representative

Khoros
Austin
2 months ago
As a BDR, you'll: Reach out to Fortune 1000 companies to generate interest in our awesome suite of product offerings. Seriously, they’re awesome! Travel across the U.S. to trade shows in order to engage and interact with decision makers and serve as an ambassador for Lithium. Work closely with sales leadership to research and develop call strategies, messaging and territory development. Learn and master Lithium’s value proposition, product features and common sales objections to develop compelling conversations and handle initial discovery calls.