Teams at Kizen

Build and scale backend systems and user-facing features for an AI-first platform. Ship LLM-enabled production features, ensure reliability and test coverage, troubleshoot incidents, collaborate with product and frontend teams, and iteratively improve nondeterministic components using experimental methods.

Senior Technical Writer responsible for creating developer and user documentation for insurance-focused SaaS products. Collaborate with product, engineering, and solutions teams to produce API docs, integration guides, tutorials, and release notes. Validate OpenAPI specs, manage docs-as-code workflows in Git, own information architecture, interview SMEs, and deliver high-quality documentation on schedule.

Lead customer implementations of a low-code SaaS platform: design and build integrations, transform and validate data, configure solutions, train clients, manage deployments from kickoff to go-live, and serve as a technical trusted advisor to improve processes and outcomes.