Teams at KLA

The Customer Support Engineer diagnoses, troubleshoots, and repairs complex equipment while ensuring customer satisfaction and optimal equipment performance.

Provide field service and technical support for KLA PCB/Orbotech systems: system commissioning, breakdown repairs, preventative maintenance, customer interfacing, and detailed diagnostics of pneumatic, vacuum, electronic, and computer components. Maintain field reports and represent company values.

Provide field service support for semiconductor manufacturing systems including commissioning, breakdown repairs, preventative maintenance, and customer-facing technical support. Troubleshoot RF, pneumatic, vacuum, electronic, PLC/DeviceNet and computer issues to component level, complete field reports, and recommend product/process improvements. Work autonomously in fab cleanrooms and travel frequently to customer sites.