Jobs at Lam Research Corporation

Manage strategic semiconductor equipment accounts by building customer relationships, identifying business opportunities, supporting product selections, negotiating deals, coordinating evaluations, maintaining accurate forecasts, and ensuring quote and pricing accuracy. The role partners with sales, engineering, product, and business operations teams to drive customer success, revenue, and long-term account growth.

Develop and improve semiconductor manufacturing processes for etch and deposition equipment. Conduct research, analyze test data, establish process specifications, reduce costs, improve yields, support customer demonstrations, and contribute to new product development. Collaborate with customers and cross-functional teams on semiconductor technology roadmaps, guide process technicians, and drive adoption of new technologies at customer sites.

Provides regional technical support for complex semiconductor robotics and electro-mechanical equipment. Diagnoses, troubleshoots, repairs, and debugs hardware and software issues; supports field escalations; designs experiments; implements corrective actions; and communicates findings to customers. Mentors field and account engineers, conducts training, shares technical knowledge globally, and supports Lam platforms, primarily Dextro and secondarily Etch, Deposition, and Clean products. Requires significant travel and expertise in wafer handling, robotics, mechatronics, C++, and Python diagnostics.

Provides advanced regional technical support for robotics and complex electro-mechanical equipment and software. Diagnoses, troubleshoots, repairs, and debugs escalated customer issues; identifies root causes; coordinates corrective actions; and reports design, reliability, maintenance, and software problems to engineering teams. Supports field engineers and customers, leads escalation meetings, manages projects, collects performance data, presents solutions, mentors engineers, and conducts training. Requires flexible shifts, clean-room work, on-call availability, and 40% domestic and international travel.

Leads site quality performance for semiconductor equipment field service operations. Tracks quality metrics, improves reporting accuracy, drives 8D investigations, identifies trends, determines root causes, validates corrective actions, and communicates customer and site concerns to factory and engineering teams. The role develops problem-solving capabilities, ensures service-team accountability, supports quality objectives, and promotes measurable, sustainable process improvements.

Analyzes semiconductor equipment, site availability, and service data to identify operational issues and improvement opportunities. The role creates dashboards, reports, Pareto analyses, and maintenance-to-go summaries; supports customer data accuracy; develops tracking systems; collaborates with service and process teams; and translates findings into operational decisions. It also requires field service experience, cleanroom work, frequent travel, and flexibility for varied shifts, overtime, and on-call support.

Partners with business leaders and employees on HR policies, employee relations, organizational development, workforce planning, talent management, succession planning, compensation programs, and organizational change. Provides coaching, facilitates solutions, supports company-wide HR initiatives, and uses analysis and problem-solving to improve employee and organizational outcomes.

Provides regional technical support for Lam semiconductor equipment at a new Texas fab. Diagnoses, troubleshoots, repairs, and debugs complex electro-mechanical systems; supports escalations; develops root-cause analyses and action plans; evaluates product serviceability and installation; mentors field engineers; conducts training; and works directly with customers. The role requires cleanroom work, flexible on-call shifts, frequent communication, and domestic and international travel.

Provides advanced remote and on-site technical support for Lam semiconductor processing equipment at customer sites. Diagnoses and resolves complex electro-mechanical, software, computer, and network issues; manages escalations; develops root-cause analyses and action plans; coordinates with product groups; mentors field engineers; conducts training; and identifies equipment performance improvements. Requires extensive engineering experience, customer interaction, clean-room work, flexible on-call shifts, and domestic and international travel.

Provides complex administrative support to executives and managers, coordinates across departments, conducts research and data analysis, prepares reports, and manages administrative details that support organizational efficiency and operational success.

Analyzes business demand, forecasts headcount, monitors KPIs and forecast-versus-actual performance, and provides structured operational insights to management. Coordinates hiring execution, tracks post-hiring training and readiness, supports field service and operations teams, improves data quality, and identifies process improvements that enhance productivity, service delivery, and operational efficiency.

Supports sales and customer operations through semiconductor equipment configuration, specification alignment, non-standard request management, and technical planning. Coordinates product changes, safety alerts, technical communications, quote workflows, BOM reviews, and upgrade opportunities. Partners with field, customer service, product groups, and sales teams to optimize installed equipment, manage manufacturing slots, and satisfy customer requirements. The role requires semiconductor equipment knowledge, CRM, SAP, ACM, Excel, PowerPoint, and customer-facing technical experience.

Supports sales and customer operations through equipment configuration, product specification alignment, change management, BOM analysis, and non-standard request creation. Coordinates technical workflows, customer communications, upgrade opportunities, CRM updates, and manufacturing slots. Partners with sales, field teams, product groups, and customer service organizations to provide technical information, optimize installed equipment performance, and support semiconductor equipment lifecycle solutions.

Provides global technical support for complex semiconductor equipment, including on-site repair, maintenance, installation, relocation, startup, troubleshooting, component-level diagnostics, and engineering modifications. The role minimizes equipment downtime, determines corrective actions, maintains service records, coordinates with customers and supervisors, and manages limited-scope projects. Frequent travel exceeding 75% is required, along with the ability to interpret electrical and mechanical schematics and operate effectively in demanding customer environments.

Supports sales operations through quote creation, configuration and change management, CTL submissions, bookings, acceptance tracking, customer communications, order documentation, and coordination with sales, finance, service, and other departments. Reviews purchase orders, routes approvals, monitors deadlines, manages customer requirements, and communicates order status, pricing, shipping dates, availability, and backorders.