Teams at Lam Research Corporation

Manage strategic semiconductor equipment accounts by building customer relationships, identifying business opportunities, supporting product selections, negotiating deals, coordinating evaluations, maintaining accurate forecasts, and ensuring quote and pricing accuracy. The role partners with sales, engineering, product, and business operations teams to drive customer success, revenue, and long-term account growth.

Develop and improve semiconductor manufacturing processes for etch and deposition equipment. Conduct research, analyze test data, establish process specifications, reduce costs, improve yields, support customer demonstrations, and contribute to new product development. Collaborate with customers and cross-functional teams on semiconductor technology roadmaps, guide process technicians, and drive adoption of new technologies at customer sites.

Provides regional technical support for complex semiconductor robotics and electro-mechanical equipment. Diagnoses, troubleshoots, repairs, and debugs hardware and software issues; supports field escalations; designs experiments; implements corrective actions; and communicates findings to customers. Mentors field and account engineers, conducts training, shares technical knowledge globally, and supports Lam platforms, primarily Dextro and secondarily Etch, Deposition, and Clean products. Requires significant travel and expertise in wafer handling, robotics, mechatronics, C++, and Python diagnostics.