Jobs at Langham Hospitality Group

Provides luxury guest services at a hotel by handling luggage, packages, amenities, directions, and guest inquiries. Maintains the bell closet, operates bell carts, completes porterage paperwork, promotes hotel facilities, supports guest flow, reports suspicious behavior, and communicates issues to supervisors. Requires flexible availability for weekends and nights and the ability to lift and move items up to 100 pounds.

Lead global MICE and group sales for Langham Hospitality Group across the West Coast and assigned regional accounts. Develop sales strategies, manage account portfolios, exceed revenue targets, build commercial partnerships, and support hotel properties. Conduct sales missions, trade shows, familiarization trips, and client engagement activities. Maintain accurate Salesforce, Delphi, Cvent, pipeline, database, and financial reporting. Analyze market trends, collaborate with hotels and GSO stakeholders, and serve as a brand ambassador.

Leads global MICE and group sales for the Midwest region, maximizing revenue across Langham Hospitality Group properties. Develops account plans and sales strategies, manages client and hotel relationships, pursues partnerships, supports sales missions and trade shows, maintains sales systems and reporting, and contributes to regional initiatives. Requires strong hospitality sales experience, MICE market connections, networking, negotiation, presentation, analytical, and relationship-building skills. Travel of up to 50% may be required.

Leads North American e-commerce and digital marketing strategy for Langham Hospitality Group. Oversees regional campaigns, online advertising, content optimization, website conversion, customer acquisition, and direct booking growth. Partners with property, revenue, sales, marketing, and global digital teams to implement initiatives, analyze performance, improve spend efficiency, drive innovation, and establish best practices across hotels. Supports recruitment and succession planning for local e-commerce teams.

Manage group sales activities to maximize hotel revenue by developing strategies, penetrating market segments, coordinating with revenue and operations teams, conducting presentations and property tours, attending reviews and community events, and supporting rate and mix decisions to meet or exceed targets.

The Senior Group Sales Manager exceeds revenue goals in the group market, managing client accounts, conducting sales calls, preparing proposals, and ensuring guest satisfaction through collaboration across departments.