Teams at Learning Care Group

Lead lifecycle, CRM, martech, and CX functions across a multi-brand portfolio. Modernize CRM and CDP, implement lifecycle orchestration, own lead-to-enrollment and retention programs, build measurement (MMM, attribution, lead scoring), manage agencies/vendors, and establish operating cadence and team practices to scale retention and customer experience.

Develop and own high-quality RFP/RFI responses and partnership proposals; build and maintain a centralized proposal content library; coordinate cross-functional inputs; manage proposal timelines and version control; ensure brand-aligned, persuasive messaging to support business development.

Lead marketing operations to align cross-functional teams and agencies, manage end-to-end program delivery, establish governance and workflows, oversee budget and resource allocation, and drive measurement and continuous improvement across digital, brand, customer experience, and operational initiatives.