Teams at LexisNexis

The Director of Data Sciences leads a team in strategic initiatives, drives machine learning and AI solutions, and manages resources to enhance data-driven decision making across the business unit.

Provide executive-level sales support for AmLaw 200 customers, managing order fulfillment, billing reconciliation, provisioning, and post-implementation support. Coordinate across Sales, Accounting, and Client Services, analyze billing discrepancies, use Excel and SQL for reconciliations and reporting, onboard customers to LexisNexis Account Center, maintain audit-ready documentation, and drive issue resolution and process improvements.

Lead a team of Customer Success Consultants to drive trial enablement, onboarding, and adoption of drafting and DMS-integrated solutions for law firms. Build scalable programs, analyze usage data to identify expansion and risk, collaborate cross-functionally with Sales, Product, Marketing, and Data Science, engage executive stakeholders, and support renewals by improving customer health and demonstrating measurable value.