Jobs at LightEdge Solutions

Leads the strategy, design, delivery, and continuous improvement of technical training for Operations teams. Manages onboarding, continuing education, documentation, skills assessments, LMS administration, learning paths, and performance measurement. Leads Technical Trainers and Writers, manages workloads and priorities, and partners with technical and business stakeholders. The role also supports continuous improvement through operational data, Agile practices, responsible generative AI use, and occasional maintenance of PHP-based training or operational applications.

Provide escalated technical support and leadership for complex customer issues across networking, security, virtualization, storage, backup, and disaster recovery. Collaborate with platform teams, update documentation, participate in on-call rotation, improve processes, and support training initiatives while using automation and AI tools.

The Senior AI Integration Engineer develops and supports AI-driven workflows across systems, managing lifecycle, integrations, and stakeholder requirements.

Lead design and delivery of secure, scalable AWS, Azure, and hybrid cloud solutions. Drive pre-sales architecture, migration strategies, workshops, POCs, and technical documentation. Partner with sales and engineering, mentor peers, and evolve cloud architecture standards to support enterprise digital transformation.

Lead and scale the installed-base sales organization to drive expansion, upsell/cross-sell, migrations, and upgrades across enterprise accounts. Build repeatable qualification and account-planning processes, partner with CXM, Solutions Architecture, Marketing, and Channel to convert satisfaction into growth, and own validated pipeline, forecasting, hiring, and reporting to executive leadership.

Drive sales operating rhythms, Salesforce governance, and sales program administration. Lead forecast and pipeline cadences, manage territory/lead routing programs, ensure process compliance, improve adoption of sales tools (Salesforce, CPQ, ZoomInfo, Momentum.io), identify automation and AI-enabled efficiency opportunities, and partner cross-functionally to improve forecasting, productivity, and CRM data quality.