Jobs at LightEdge Solutions

Own the full sales cycle for new-logo acquisition across mid-market and small enterprise accounts. Prospect into regulated industries, uncover business and technology drivers, develop executive relationships, collaborate with account teams, sales engineers, and partners, and maintain accurate forecasts. The role focuses on selling private cloud, datacenter, IaaS, and hybrid cloud solutions while meeting or exceeding sales targets.

Owns the operational backbone of channel and alliance programs, including deal registration, partner portal administration, performance dashboards, onboarding, agreements, commissions, escalations, and process automation. Partners with Sales Operations, Sales Enablement, finance, sales leadership, and external technology partners to maintain accurate data, improve workflows, support reporting, and ensure a smooth partner experience.

Own go-to-market strategy for private cloud, hybrid cloud, AI infrastructure, and emerging technology offerings. Develop positioning, messaging, sales collateral, customer stories, and campaigns that drive adoption, pipeline, and revenue. Partner with Sales, Marketing, Customer Success, and Product Management on growth initiatives, pricing insights, and roadmap feedback. Support Gartner and other analyst relationships while researching market trends, customer needs, and competitors.

Supports assigned sellers by managing quoting requests, deal desk activities, contracts, approvals, procurement coordination, DocuSign workflows, client materials, and Salesforce data accuracy. Coordinates cross-functional follow-through with Legal, Finance, Sales Operations, IT, Product, and Service Delivery. Maintains service-level expectations, escalates complex requests, supports deal execution, and recommends improvements to quoting, contracting, tooling, and sales-support processes.

Designs, implements, administers, and supports IBM i environments on IBM Power systems. Responsibilities include partition management, OS upgrades, PTFs, backups and restores, high availability replication, networking, security, capacity planning, hardware maintenance, and tier-three customer support. The engineer also provides technical guidance, documentation, training, vendor coordination, and 24/7 on-call support.

Designs and architects IBM Power Systems and IBM i solutions for enterprise and mid-market customers. Leads infrastructure modernization, migration, backup, disaster recovery, and hybrid cloud initiatives. Serves as a technical lead in customer discovery, presentations, and architectural reviews while collaborating with Sales, Engineering, Product, and Delivery teams. Creates technical documentation and recommendations, ensures operational alignment, and mentors technical teams on architectural standards and best practices.

Leads the strategy, design, delivery, and continuous improvement of technical training for Operations teams. Manages onboarding, continuing education, documentation, skills assessments, LMS administration, learning paths, and performance measurement. Leads Technical Trainers and Writers, manages workloads and priorities, and partners with technical and business stakeholders. The role also supports continuous improvement through operational data, Agile practices, responsible generative AI use, and occasional maintenance of PHP-based training or operational applications.