Teams at Lively, Inc.

Act as a technical Customer Success Manager: become a product subject-matter expert, facilitate and monitor EDI/integration setups, troubleshoot issues, onboard customers, collect and prioritize feedback with internal teams, write technical documentation, and support high-volume Open Enrollment periods.

Serve as the compliance SME for HSA, FSA, and HRA products: review marketing and customer content, lead compliance risk assessments (including AI tools), advise product and ops teams on transaction and regulatory issues, monitor regulatory changes, support escalations and audits, and recommend controls and remediation for identified risks.

Senior backend engineer responsible for designing and implementing scalable, high-availability backend services for investment and financial products. Work primarily on backend APIs, integrations with financial institutions, databases, testing, troubleshooting production issues, and contributing across the stack while focusing on performance, security, and maintainability.