Jobs at Lob

The Staff Engineer, Quality Platform will establish quality metrics, standards, and tooling while partnering with engineering teams to embed quality processes and foster a quality-driven culture across the organization.

The Customer Solutions Engineer is responsible for onboarding and implementing solutions for customers, ensuring successful direct mail programs. They collaborate with Account Managers and require technical proficiency with APIs and third-party integrations.

The Senior Platform Engineer will enhance infrastructure reliability and observability, focusing on AWS, Datadog, and HashiCorp Nomad for optimized performance and cost efficiency while collaborating with engineering teams.

Lead design and implementation of a unified event-tracking data platform. Collaborate with Data, Product, and Engineering to build reusable event-publishing frameworks, monitoring/alerting, and deprecate legacy systems. Coach mid-level engineers, influence roadmap and processes, manage cloud/SaaS spend, create documentation, and participate in on-call rotations to ensure platform reliability and data trustworthiness.

The Director of Sales will lead a high-performing team of Account Executives, focusing on new customer acquisition and strategic oversight of existing accounts, while managing the sales pipeline and driving performance in a B2B environment.

Seeking a Lead Product Designer to shape design systems and elevate UX practices, mentor junior designers, and advocate for customer needs in product workflows.