Jobs at Lyra Health

This role entails conducting comprehensive neuropsychological evaluations, interpreting test results, and collaborating with care teams for treatment planning.

Own channel pricing strategy and operations, including pricing policies, contracting structures, revenue shares, margin monitoring, and deal desk execution. Develop Health Plan and Health System commercial pricing approaches, support new product and international pricing governance, and build dashboards tracking win rates, price realization, and leakage. Partner with GTM, Product, Finance, Legal, and business leaders to protect margins, resolve channel conflicts, and accelerate growth.

Provide psychiatric evaluations, medication management, risk assessments, treatment plans, follow-up care, patient messaging, and psychiatric prescribing for children and adults. Deliver evidence-based, culturally responsive mental health care, accommodate varied diagnoses and severity levels, document recommendations, and coordinate referrals to therapy and coaching services.

Develop and maintain test automation frameworks, performance tests, and internal engineering productivity tools. Lead agentic AI automation initiatives, stabilize CI/CD infrastructure using Jenkins, GitHub Actions, and ArgoCD, and improve automation coverage and product quality. Collaborate with engineering, product management, data science, design, and automation teams to continuously ship reliable features and tooling.

Own product strategy, roadmap prioritization, development lifecycle, launches, and platform scalability initiatives. Partner with Product, Engineering, GTM, Customer Success, Operations, channel partners, and leadership to deliver complex cross-functional programs. Track metrics, communicate program health, mitigate risks, improve processes, and ensure seamless customer onboarding. The role requires strategic execution, quantitative problem-solving, and experience shipping software products at scale.

Leads Lyra Health’s provider performance strategy across clinical service lines. Oversees operations teams, provider productivity frameworks, analytics governance, dashboards, workflow tools, and executive reporting. Partners with clinical, data, and operational leaders to improve provider availability, network utilization, productivity, clinical quality, patient access, and business outcomes. Builds scalable systems, establishes performance metrics, manages teams, and drives strategic initiatives and change across a high-growth healthcare organization.

Build and maintain scalable ML and generative AI platforms and backend infrastructure; deploy and manage production applications; create services exposing ML/AI products; implement RAG solutions and vector databases; integrate LLM orchestration and foundation model APIs; collaborate cross-functionally and mentor teammates.

Lead design, training, fine-tuning, and deployment of ML and generative models (LLMs, diffusion). Build scalable MLOps pipelines, vectorization and data ingestion, integrate models into microservices for low-latency inference, implement evaluation/alignment/bias-mitigation, optimize models (quantization, distillation), and mentor engineers while influencing the AI product roadmap.

Build and deploy AI-powered tools, agents, and automations that improve internal workflows across Lyra Health. Partner with business and clinical teams to identify opportunities, translate ambiguous needs into software, and own solutions from discovery through adoption and measurable impact. Integrate AI capabilities with Python and Java microservices, web and mobile applications, and third-party systems. Evaluate emerging AI tools, promote agentic development practices, track efficiency metrics, and ensure responsible handling of sensitive healthcare data.

The Senior Salesforce Developer will design, develop, integrate, secure, and support complex Salesforce solutions across Service, Sales, Data, and Marketing Cloud. Responsibilities include configuring Service Cloud, building Apex and Lightning solutions, developing integrations with enterprise systems, optimizing performance, troubleshooting issues, managing sandboxes, documenting implementations, and supporting stakeholders. The role also provides technical leadership, defines solution approaches, and identifies opportunities for Salesforce-based AI and workflow improvements.

The role involves overseeing full-stack development, creating APIs, improving microservices, and collaborating with cross-functional teams to enhance mental health care interfaces.

Design, implement, and maintain AWS cloud infrastructure; modernize platform tooling and EKS footprint; optimize managed datastores; build self-service CI/CD, developer templates, and automation; enforce IAM/security controls and compliance; monitor performance and collaborate with engineering and ML teams.

Embed with internal teams to map workflows and build AI-powered tools, agents, and automations. Own full lifecycle from discovery to deployment, adoption, measurement, and iteration. Integrate solutions with Python/Java microservices, web and mobile apps, and third-party systems. Run experiments on emerging models and agentic frameworks, track efficiency metrics, and collaborate with product, design, data science, security, and clinical partners.

Contract Recruiter will source, screen, and manage the full recruitment lifecycle for licensed mental health therapists across specified geographies, serving as primary provider contact and evaluating candidates to expand Lyra's Clinical Provider Network.

Build and maintain backend services and infrastructure to support core ML/AI product features. Design scalable, resilient, high-performance systems, implement production REST APIs, deploy and manage applications (Docker/Kubernetes), and collaborate cross-functionally while coding daily.

Build and maintain backend services and infrastructure for ML and generative AI features. Develop scalable, resilient, high-performance Python services (async frameworks, streaming), deploy to Kubernetes, integrate RAG and LLM orchestration, instrument LLM observability, and collaborate cross-functionally to deliver production-ready AI products.

Maintain and enhance Zendesk instances and integrations, implement Zendesk AI features, administer configurations and business rules, develop documentation, troubleshoot issues, optimize performance, provide technical guidance, and build reports and dashboards with Zendesk Explore.

Manage high-volume provider onboarding and training operations including facilitating live/asynchronous sessions, administering WorkRamp LMS, optimizing EHR/tech setups, tracking training engagement, owning lifecycle logistics, serving as provider liaison, identifying process improvements, and maintaining training materials in Salesforce, Zendesk, and Google Suite.

As a Sr. Data Engineer at Lyra Health, you will build and scale core data infrastructure, design data warehouses, and create efficient data pipelines while collaborating across departments.

Lead architecture and technical strategy for Lyra's ML and generative AI platform. Design training, fine-tuning, and low-latency inference infrastructure (RAG, vector DBs), set ML/AI SDLC standards (dataset lineage, CI/CD, evaluation, monitoring), partner with cross-functional clinical and product teams, mentor senior engineers, deliver prototypes and critical code, and ensure secure, reliable production ML systems.