Teams at MaintainX

Own the technical vision and architecture for an AI platform of agents, skills, and tools. Scale retrieval/knowledge systems, build developer experience, orchestration, observability, and evaluation/feedback loops. Align cross-division engineering strategy and drive platform adoption.

Own a large book of emerging-business customers after post-sale handoff, driving retention, product adoption, and account expansion. Identify opportunities, conduct product demonstrations, present data-driven value, manage proposals and follow-ups, and maintain accurate sales documentation. Use Salesforce and other sales technologies to manage pipelines, forecasts, customer interactions, and high-volume deals. Build strong client relationships while operating in a fast-paced, startup-oriented environment.

Own a mid-market customer portfolio from post-sale handoff through renewal and expansion. Build strong client relationships, identify growth opportunities, conduct product demonstrations and quarterly business reviews, manage proposals and follow-ups, and accurately forecast expansion revenue. The role requires navigating complex B2B sales cycles, managing multiple stakeholders, documenting customer activity, and using sales technologies including Salesforce, Outreach, and ZoomInfo.