Jobs at Medallia
7

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Dev + Engineer
Operations
Sales
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Sales Development Representative (New College Graduate)

Medallia
Austin
6 days ago
+50
Medallia’s Sales Development Team is a critical component of our sales model and has fueled the company’s growth over the past several years. You have the opportunity to prospect into a portfolio of brands and engage in meaningful executive interactions. As you build the foundation for Medallia’s future success by driving new sales opportunities through campaigns and events, you will also build a set of skills that differentiates you from your peers in the market. This role requires you to be highly motivated and driven to develop new business prospects through outbound marketing activity, prospecting lists, and personal discovery through individual research.

Senior Sales Development Representative

Medallia
Austin
6 days ago
+50
Generate business through outbound lead activity and research companies to identify new prospects. Develop subject matter expertise in Customer Experience Management to coach our customers and prospects on Medallia’s value proposition. Collaborate with field sales representatives on their territory to generate new pipeline through account research, strategy, and outreach. Establish rapport and build strong relationships with all levels of prospective stakeholders, including senior executives (VPs, SVPs, EVPs). Nurture prospects in Salesforce through email and call campaigns. Own documentation with our prospects, including capturing use cases, lead scores, purchase timeframes, and next steps. Qualify inbound leads, prioritize opportunities, and mobilize the appropriate internal resources to help accelerate our sales cycles. Partner with Marketing on driving attendance to events, trade shows, webinars, and conferences.

Senior Software Engineer, Application Solutions

Medallia
Austin
6 days ago
+50
As a Sr. Software Engineer on our Application Solutions team, you'll be providing technical direction and guidance for our projects and acts as a primary technical contact across Medallia and with clients. You'll ensure that business requirements are fully and accurately captured, translates those into a solution that will ensure the best long-term health for the client’s Medallia engagement, and leads the implementation and delivery to success.

Software Engineer, Application Solutions

Medallia
Austin
6 days ago
+50
As a Software Engineer on our Application Solutions team, you'll be providing technical implementation for our projects and assist in scoping solutions with clients. You'll ensure that solutions are implemented to meet business requirements are fully and accurately captured, translate those into a solution that will ensure the best long-term health for the client’s Medallia engagement, and lead the implementation and delivery to success.

Senior Software Engineer, Salesforce

Medallia
Austin
1 week ago
+50
Design, build and test custom applications using visual force and Apex programming language. Develop triggers using Apex to automate data updates and business processes. Integrate with other backend systems and various integration patterns applicable to Salesforce. Integrate web services including SOAP, REST standards, security models and typical API client architecture using additional API techniques. Work with team for end-to-end strategy for code management. Object Model updates as needed to enhance the application with new functionality. Performing bulk data imports and exports using data loader. Good knowledge of compliance with Salesforce security requirements.

Senior Software Engineer, Frontend

Medallia
Austin
1 week ago
+50
As a Senior Software Engineer at Medallia, you will be joining our Reporting team, whose responsibility is to rebuild (and scale) the face of our flagship reporting product -- the platform that tells stories out of the insane amount of data each client receives, and incites action to impact customer experiences. The most exciting part is that Medallia is just at the beginning of our journey! You’ll specialize in building responsive and elegant user interfaces that scale to hundreds of thousands of users. Be a part of the movement that is driving Medallia to even greater heights!

Senior Analyst, Risk & Compliance

Medallia
Austin
1 week ago
+50
Develop Medallia’s FedRAMP policies and standards in collaboration with internal teams. Build and maintain the controls matrix, in alignment with multiple compliance frameworks including SOC 2, ISO 27001, FedRAMP and HIPAA. Coordinate all aspects of Medallia’s FedRAMP ATO certification continuance, day-to-day operations and tactical execution of FedRAMP continuous monitoring compliance process (ConMon). Own the annual FedRAMP audit process, educating resources about controls responses and integration to their day-to-day processes. Prepare compliance reports, identify issues and escalate through proper governance channels as needed. Support key business initiatives by identifying security and compliance related risks. Collaborate with teams across Medallia, validate that security controls are implemented and develop recommendations to remediate control deficiencies. Lead the security review component of vendor governance. Prepare status reports and updates for senior leadership.