Jobs at Medallia
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Principal Consultant, Strategy Analytics

Medallia
Remote
2 hours ago
+50
Act as trusted advisor of XM consulting projects to both existing and prospective customers of Medallia’s software– this can range from full XM Strategy projects, data-driven goal setting, financial linkage analysis, predictive analytics, etc.

Sales Director (Remote)

Medallia
Remote
2 hours ago
+50
Medallia Sales brings our unique approach to Operational Customer Experience Management to enterprise customers across Financial Services, B2B, Telecom, Retail, Hospitality, and Automotive industries. Our team is responsible for winning the trust and building long-term relationships with our impressive customer base: 4 of America’s 5 largest banks, 6 of the 10 largest global Telcos, 5 out of the 10 biggest Fortune 500 retailers, 7 of the 10 largest global hotel chains, and 3 of the world’s top luxury car brands.

Salesforce Solutions Architect

Medallia
Remote
2 hours ago
+50
Medallia is looking for a driven, hands-on, business-minded individual with a strong functional and technical foundation in the Salesforce.com platform to partner with the lines of business and provide technical expertise in the design and development of systems solutions. The solution’s architect will be able to utilize his/her creativity and innovation to develop new approaches for enterprise application integration, workflow automation, performance optimization and overall management of solutions particularly within the Salesforce platform. 

Head of Campaign Management

Medallia
Remote
2 hours ago
+50
In this leadership role, you will be responsible for our customer, demand and awareness campaigns at Medallia. The ideal candidate is an expert in B2B tech marketing - analytical, hands-on, and with a passion for demanåd generation. Reporting to our VP of Demand Marketing, this is a high-visibility, high-impact role where you will partner closely with the marketing and sales teams to drive awareness, demand, and pipeline generation.

Senior Manager, Solutions Architecture

Medallia
Remote
21 hours ago
+50
As a Solutions Architecture Senior Manager you will: 1) own the technical health strategy for a portfolio of accounts through cross-functional engagement across the customer lifecycle, 2) own the architecture of Medallia’s Experience Management (XM) solutions within a key industry vertical and/or functional area of our platform, including packaged solutions for that area, and 3) influence the platform roadmap by aggregating and prioritizing customer use cases to share with the product team and support go-to-market efforts. You’ll also provide leadership and mentoring to other members of the Professional Services team.This is the ideal opportunity for someone with a background in technology and an analytical mind, who is excited to tackle new challenges, question the status quo, provide thought leadership, and who is driven to find solutions that delight clients and colleagues.

Sales Director, Financial Services

Medallia
Remote
3 days ago
+50
Medallia Sales brings our unique approach to Operational Customer Experience Management to enterprise customers across Financial Services, B2B, Telecom, Retail, Hospitality, and Automotive industries. Our team is responsible for winning the trust and building long-term relationships with our impressive customer base: 4 of America’s 5 largest banks, 6 of the 10 largest global Telcos, 5 out of the 10 biggest Fortune 500 retailers, 7 of the 10 largest global hotel chains, and 3 of the world’s top luxury car brands. As a team of consultative Sales professionals, our mission is to create a legendary team and establish a reputation across enterprise software for sales excellence, career growth, and fun.

Sales Director, Healthcare (East)

Medallia
Remote
3 days ago
+50
Medallia is the global leader in Customer Experience Management. Our mission is to create a world where companies are loved by their customers; where organizations see you as a person and not just their next sale. We do this by building a bridge between hundreds of companies and billions of customers, around the world, enabling access to your eyes, ears, and hearts, so they may design and deliver extraordinary experiences, every single day.

Solutions Consultant, Insurance

Medallia
Remote
3 days ago
+50
We are a Silicon Valley-based company aiming to expand strongly our region. As a Solution Consultant, you will be a crucial contributor to building up our operations in the Insurance vertical. Work with senior decision-makers at leading brands on a mission critical task – helping their companies improve in the eyes of their ultimate judges: customers. Immerse in cutting-edge technology and tackle real business problems. Gain exposure to a wide range of industries and work with great colleagues from diverse backgrounds. Be a critical member of the sales team, a leader, coach, and a trusted advisor for our prospects. Have the chance to own your career path as we grow in the region. Build cutting-edge CEM strategies, a great company, and ultimately drive improvement for our customers.

Deal Desk Analyst

Medallia
Remote
3 days ago
+50
The Deal Desk Analyst is responsible for providing support to the sales organization on complex deal structures. This critical role is responsible for actively working with sales, legal, revenue, and other cross functional teams on deal structuring and commercial terms for non-standard transactions. This individual contributor role is a true value-add partner and considered the business liaison to the field sales organization for all deals. This position reports to the Senior Manager, Deal Desk & Sales Order Operations.

Director of Product Marketing, Employee Experience Solution

Medallia
Remote
4 days ago
+50
The Product Marketing team ensures that Medallia is at the forefront of Experience Management, that our solutions are differentiated, and we have a winning go to market strategy. Reporting to the Sr. Director, Industry & Solutions Product Marketing, you will drive the vision, messaging, and go-to-market strategy and execute a variety of product marketing functions for our Employee Experience suite of products and solutions, working closely with Medallia’s product management, sales, marketing, and services teams.

Program Manager, Employee Experience

Medallia
Remote
4 days ago
+50
As a Professional Services Technical Lead, you’ll own and oversee the design of Medallia’s Employee Experience Management solutions. You'll be seen as the expert of architectural design and technical capabilities. You will be responsible for the design and delivery of technical solutions for a portfolio of technically complex programs. Responsibilities will vary from designing and implementing our software to enhancing and managing live accounts. This is the ideal opportunity for someone with a background in technology and an analytical mind, who is excited to tackle new challenges, question the status quo, provide thought leadership, and who is driven to find solutions that delight clients and colleagues. 

Solution Principal, Life Sciences

Medallia
Remote
4 days ago
+50
As a Solution Principal, you work with senior decision makers at admired brands on a mission critical task—helping companies improve in the eyes of their ultimate judges: customers. You work with cutting-edge technology and tackle real business problems. You gain exposure to a wide range of industries and work with great colleagues. You are a critical member of the sales team, a leader, teacher, and mentor within a vertical, and a trusted advisor for our prospects and customers. 

Marketing Strategy & Operations Director

Medallia
Remote
5 days ago
+50
A phenomenal opportunity exists within Medallia’s Marketing team as we are looking for a Marketing Strategy & Operations Director with a track record of supporting a complex marketing organization. This role provides program management, marketing performance analytics, and investment planning that will help support our breakaway growth objectives. This key marketing operations leader will report to the CMO, and will have a unique opportunity to partner closely with leadership across the organization with a focus on fast and iterative customer insights and strong financial modeling and investment. This position will be the primary interface between marketing and its key partner teams and stakeholders in Finance, Sales, and Sales Operations all over the world.

Sales Associate - Sales Academy Program

Medallia
Remote
5 days ago
+50
Medallia is looking for an energetic new to sales individual to join our Medallia sales academy whereby graduates of a business discipline or have some sales experience can join the leader in customer experience. Students of the academy will go through an intense 8 week program and then graduate into quota bearing positions for a range of Medallia’s products in the 

Senior Diversity Sourcer

Medallia
Remote
5 days ago
+50
 As a Senior Diversity Sourcer you will collaborate with Diversity & Inclusion, Recruiting, and hiring teams taking leading role in defining, launching, analyzing, and iterating on innovative diversity sourcing strategies. You will build diverse talent pools through trusted relationships with networks, organizations, resource groups and universities.

Sales Director, Public Sector (Federal)

Medallia
Remote
5 days ago
+50
Medallia Sales brings our unique approach to Operational Customer Experience Management to enterprise customers across Financial Services, B2B, Telecoms, Retail, Hospitality, and Automotive industries. Our team is responsible for winning the trust and building long-term relationships with our impressive customer base: 4 of America’s 5 largest banks, 6 of the 10 largest global Telcos, 5 out of the 10 biggest Fortune 500 retailers, 7 of the 10 largest global hotel chains, and 3 of the world’s top luxury car brands. As a team of consultative Sales professionals, our mission is to create a legendary team and establish a reputation across enterprise software for sales excellence, career growth, and fun.

Sales Director, Public Sector (SLED)

Medallia
Remote
5 days ago
+50
As a Sales Director you will primarily target new business opportunities within assigned State, Local and Education accounts in your geographic territory. Research target accounts and develop prospecting campaigns. Dive deep in understanding their business and the potential for business alignment. Go high-and-wide within enterprise organizations to understand the full scope of opportunity.  Lead entire sales cycle from initial opportunity creation to finalizing opportunity outcome. This includes prospecting campaigns, driving the discovery process at meetings with both prospects and clients, forecasting, selling with Value Framework, and ultimately closing the deal.

Area Vice President, SLED

Medallia
Remote
5 days ago
+50
Medallia Sales brings our unique approach to Operational Customer Experience Management to enterprise customers across Financial Services, B2B, Telecoms, Retail, Hospitality, and Automotive industries. Our team is responsible for winning the trust and building long-term relationships with our impressive customer base: 4 of America’s 5 largest banks, 6 of the 10 largest global Telcos, 5 out of the 10 biggest Fortune 500 retailers, 7 of the 10 largest global hotel chains, and 3 of the world’s top luxury car brands. A team of consultative Sales professionals, our mission is to create a legendary team and establish a reputation across enterprise software for sales excellence, career growth, and fun.

Sales Director, Healthcare (West)

Medallia
Remote
5 days ago
+50
Medallia Sales brings our unique approach to Operational Customer Experience Management to enterprise customers across Financial Services, B2B, Telecom, Retail, Hospitality, and Automotive industries. Our team is responsible for winning the trust and building long-term relationships with our impressive customer base: 4 of America’s 5 largest banks, 6 of the 10 largest global Telcos, 5 out of the 10 biggest Fortune 500 retailers, 7 of the 10 largest global hotel chains, and 3 of the world’s top luxury car brands. As a team of consultative Sales professionals, our mission is to create a legendary team and establish a reputation across enterprise software for sales excellence, career growth, and fun.

Solution Principal, Employee Experience

Medallia
Remote
5 days ago
+50
As a Solution Principal, you work with senior decision makers at admired brands on a mission critical task—helping companies improve in the eyes of their employees. You work with cutting-edge technology and tackle real business problems. You gain exposure to a wide range of industries and work with great colleagues. You are a critical member of the customer organization; a trusted advisor for our prospects and customers, and a leader, teacher, and mentor within Medallia on employee experience and industry best practices.

Senior Security Operations Engineer (Federal)

Medallia
Austin
5 days ago
Medallia’s security team is responsible for the security of the overall Medallia platform and entire global infrastructure. We are looking for exceptional technical engineers, who understand multi-tenant SaaS environments, and are able to build best in class security monitoring and incident response capabilities that work at scale.

Sales Director, Life Sciences

Medallia
Remote
6 days ago
Medallia Sales brings our unique approach to Operational Customer Experience Management to enterprise customers across Financial Services, B2B, Telecom, Retail, Hospitality, and Automotive industries. Our team is responsible for winning the trust and building long-term relationships with our impressive customer base: 4 of America’s 5 largest banks, 6 of the 10 largest global Telcos, 5 out of the 10 biggest Fortune 500 retailers, 7 of the 10 largest global hotel chains, and 3 of the world’s top luxury car brands. As a team of consultative Sales professionals, our mission is to create a legendary team and establish a reputation across enterprise software for sales excellence, career growth, and fun.

Sales Director, High Tech

Medallia
Remote
6 days ago
Medallia Sales brings our unique approach to Operational Customer Experience Management to enterprise customers across Financial Services, B2B, Telecom, Retail, Hospitality, and Automotive industries. Our team is responsible for winning the trust and building long-term relationships with our impressive customer base: 4 of America’s 5 largest banks, 6 of the 10 largest global Telcos, 5 out of the 10 biggest Fortune 500 retailers, 7 of the 10 largest global hotel chains, and 3 of the world’s top luxury car brands. As a team of consultative Sales professionals, our mission is to create a legendary team and establish a reputation across enterprise software for sales excellence, career growth, and fun.

Solution Principal, Retail

Medallia
Remote
6 days ago
As a Solution Principal, you work with senior decision makers at admired brands on a mission critical task—helping companies improve in the eyes of their ultimate judges: customers. You work with cutting-edge technology and tackle real business problems. You gain exposure to a wide range of industries and work with great colleagues. You are a critical member of the customer organization; a trusted advisor for our prospects and customers, and a leader, teacher, and mentor within Medallia on customer experience and industry best practices.

Senior Software Engineer, Application Solutions (Austin)

Medallia
Austin
6 days ago
As a Sr. Software Engineer on our Application Solutions team, you'll be providing technical direction and guidance for our projects and acts as a primary technical contact across Medallia and with clients. You'll ensure that business requirements are fully and accurately captured, translates those into a solution that will ensure the best long-term health for the client’s Medallia engagement, and leads the implementation and delivery to success.

Senior Director, Solutions Architecture

Medallia
Remote
6 days ago
THE ROLE: As a Senior Director you will lead a team of architects accountable for retention and expansion of customer programs across more than a dozen verticals. Your team will define the technical health and evolution strategy for Medallia’s customer portfolio, and will execute this strategy by partnering with functions such as Professional Services, Customer Success, Sales, and Product. You will also design and deploy new Experience Management solutions to meet clients’ needs and will influence Medallia’s product roadmap by aggregating and prioritizing customer use cases for the product team.This is an ideal role for someone with a strong background in technology, team leadership, and stakeholder management — someone who is driven to find the best solutions to technical problems and client challenges, is passionate about scaling up an organization in a smart and sustainable way, and thrives on developing high-performing teams.

Solutions Consultant, Public Sector

Medallia
Remote
6 days ago
This role will be focused on working with Medallia’s Public Sector team, a fast-growing, entrepreneurial team dedicated to improving the citizen experience at organizations such as the Veterans Affairs.

Software Engineer, Backend

Medallia
Austin
6 days ago
As a backend engineer, you will build highly performant, scalable and robust APIs and related backend components for Medallia web apps and 3rd party developers. You will build on Medallia’s state of the art, core service infrastructure and platform. Your work will connect the world’s leading businesses to their customers, using modern web technologies over service-oriented architecture (SOA).

Associate Sales Director (Hospitality)

Medallia
Remote
6 days ago
Medallia Sales brings our unique approach to Operational Customer Experience Management to enterprise customers across Financial Services, B2B, Telecoms, Retail, Hospitality, and Automotive industries. Our team is responsible for winning the trust and building long-term relationships with our impressive customer base: 4 of America’s 5 largest banks, 6 of the 10 largest global Telcos, 5 out of the 10 biggest Fortune 500 retailers, 7 of the 10 largest global hotel chains, and 3 of the world’s top luxury car brands. As a team of consultative Sales professionals, our mission is to create a legendary team and establish a reputation across enterprise software for sales excellence, career growth, and fun.

Data Engineer, CX Journeys

Medallia
Remote
1 week ago
As a Data Engineer, you will lead the ingestion of massive data volumes into Medallia's platform using SQL, integrating it with downstream customer and third-party systems. You will work closely with a CX Journeys Expert to translate business needs and product capabilities into successful integrations. This role is an integral part of the CX Journeys organization. You will become an expert of Medallias CX Journeys platform and integration capabilities, influencing the Medallia product roadmap with your advocacy for customer’s needs.

Solutions Consultant, Healthcare

Medallia
Remote
1 week ago
In this role, you will be a crucial contributor to Medallia’s Healthcare vertical, a fast-growing, entrepreneurial team dedicated to improving the patient, provider, and member experience across healthcare organizations.

Program Manager, Insights

Medallia
Remote
1 week ago
This is a fantastic opportunity for a thoughtful, analytical individual with a strong background in client management and project leadership skills. The ideal candidate is passionate about using data and analytics to help customers drive strategic decisions and business improvements. This position has internal as well as client-facing responsibilities, working closely with our implementation and services teams.

Sales Director, Retail

Medallia
Remote
1 week ago
As a Sales Director you will primarily target new business opportunities within assigned enterprise organizations in your vertical. Research target accounts and develop prospecting campaigns. Dive deep in understanding their business and the potential for business alignment. Go high-and-wide within enterprise organizations to understand the full scope of opportunity.  Lead entire sales cycle from initial opportunity creation to finalizing opportunity outcome. This includes prospecting campaigns, driving the discovery process at meetings with both prospects and clients, forecasting, selling with Value Framework, and ultimately closing the deal. Engage with sales ecosystem and Medallia Partners in support of sales opportunities. Participate in internal team meetings to collaborate with supporting ecosystem on opportunities, resolve customer issues, share best practices, and work with cross functional teams.

Senior Director, Product Marketing

Medallia
Remote
1 week ago
Medallia’s mission is to help companies win through customer experience. The world’s best-loved brands trust Medallia’s Experience Cloud™, which embeds the pulse of the customer in an organization and empowers employees with the real-time customer data, insights, and tools they need to make every experience great. Named a leader in the most recent Forrester Wave and ranked in the 2018 Forbes Cloud 100 list, Medallia is growing quickly, with a

Senior Software Engineer, Application Solutions (Remote)

Medallia
Remote
1 week ago
Medallia’s mission is to help companies win through customer experience. The world’s best-loved brands trust Medallia’s Experience Cloud™, which embeds the pulse of the customer in an organization and empowers employees with the real-time customer data, insights, and tools they need to make every experience great. Named a leader in the most recent Forrester Wave and ranked in the 2018 Forbes Cloud 100 list, Medallia is growing quickly, with a

Senior Manager, Website Optimization and Operations

Medallia
Remote
1 week ago
Medallia’s mission is to help companies win through customer experience. The world’s best-loved brands trust Medallia’s Experience Cloud™, which embeds the pulse of the customer in an organization and empowers employees with the real-time customer data, insights, and tools they need to make every experience great. Named a leader in the most recent Forrester Wave and ranked in the 2018 Forbes Cloud 100 list, Medallia is growing quickly, with a

Senior Analyst, Professional Services Sales

Medallia
Remote
1 week ago
Demonstrated experience with selling SaaS products in the SMB/Mid-market segment. Specifically has experience in working in a high volume sales environment and building scalable sales processes. Demonstrated experience with the sales cycle in one or more of the following areas: Professional Services Sales, Software Sales, Project Management up-selling, change orders, system demonstrations or solution best practices. Record of consistently meeting objectives and exceeding targets at top-performing companies. Demonstrated interest in technology, including comfort with technical concepts and ability to learn new technology applicationsInterpersonal skills, including the ability to work with both technical and business team members.

Director of Product Marketing, Industries & Solutions

Medallia
Remote
1 week ago
In this role, you’ll own the GTM vision/strategy for 1 to 2 industries plus lead a small team of high-performing product marketers focused on building and developing Medallia’s market presence and product adoption across industries and solutions. You will work cross-functionally and interface with sales, product, marketing, operations and solution leaders to define new processes and establish joint initiatives that enable Product Marketing to scale, perform and deliver on objectives and key results.