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Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
The Account Executive sells MetLife's Group Benefits, maintains customer relationships, develops sales strategies, and provides financial consulting support.
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Own production health and performance for AI-enabled claims products across Disability & Leave. Monitor SLAs and UX, lead incident triage and RCA, prioritize fixes with engineering and operations, drive systemic improvements, and oversee FINEOS/Catalyst integration and optimization.
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Handle inbound phone, email, and chat inquiries to educate pet owners, recommend and sell pet insurance policies, meet sales and performance goals, resolve customer questions, build rapport, and maintain product knowledge in a fast-paced contact center environment.
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
The Business Procedures Consultant oversees projects, ensures operations meet objectives, analyzes data for improvements, and communicates changes effectively.
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Review and evaluate Group Life claim documentation for completeness and accuracy, process payments, respond to policyholder and beneficiary inquiries, ensure regulatory compliance, meet production and quality targets, mentor reviewers, and support claimants compassionately throughout the claims process.
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Partner with Product Directors to deliver reporting, analysis, and market-ready insights for Dental and Vision. Provide rapid support to Sales, brokers, and account teams, analyze network and plan design, identify risks and optimization opportunities, and produce external-ready materials and recommendations for regional market execution.
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Serve as Product Owner for disability reporting and claims migrations to the Catalyst platform. Define requirements, create features/user stories, manage multiple customer migrations, coordinate cross-functional teams, support testing and validation, identify risks, and ensure successful implementation and post-migration outcomes and stakeholder sign-off.
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Provide phone and digital customer support for insurance policy, billing, and coverage inquiries; resolve complex issues using AI-guided tools; validate AI summaries; document interactions; escalate when needed; participate in training and continuous improvement.
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Partner with U100 sales to drive small-business growth by delivering analysis, reports, dashboards, and strategic sales support. Recommend process improvements, correct operational errors, lead projects, train sales on platforms, and support renewals and financial/contract evaluations.
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Lead global recruitment marketing strategy to attract and convert talent across 40+ countries. Design and execute paid media, email, social, and talent CRM campaigns, embed AI to scale output, enable recruiters and hiring managers, and improve hiring KPIs like conversion and time-to-fill while collaborating with leaders, marketing, communications, and HR.
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Define customer needs and design product solutions for disability and absence benefits. Analyze data to identify gaps, reengineer processes using AI and APIs, manage backlog focused on value delivery, and partner with stakeholders to validate solutions and improve customer and operational outcomes.
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Sell and manage group benefits (life, disability, dental, vision, voluntary) in the Utah market. Build broker and client relationships, develop strategic sales plans, grow renewals and new business for 2,000–4,999 life groups, coordinate cross-functionally for implementation, and track pipeline and sales activity to meet territory goals.
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Manage relationships with third-party administrators, vendors, brokers, and Korea-based clients. Negotiate domestic and international vendor and client contracts and SLAs, monitor vendor performance, lead renewals, handle claims escalations, deliver Korean-language onboarding presentations and materials, translate portal/content, and pursue new business opportunities with brokers.
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Lead architecture, modernization, and development of Group Insurance applications. Modernize mainframe monoliths into Java microservices and micro-frontends on cloud, mentor distributed Agile teams, collaborate with enterprise architecture, product owners and infrastructure, and enable test automation and integrations. Approximately 10% domestic travel.
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Provide vocational rehabilitation expertise for disability claims by assessing functional capacity, employability, and return-to-work potential; develop and coordinate individualized rehab and RTW plans; coach claims specialists; engage claimants, providers, and employers; monitor vendors; perform employability assessments and transferable skills analyses; and deliver vocational training.
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
The VP of Enterprise Relationship Management will enhance strategic partnerships, lead global collaborations, and shape the future of relationship management at MetLife, focusing on business retention and new development.
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Drive new sales and growth for General Agents, Third-Party Administrators, Associations, Unions, and Trusts. Build and maintain intermediary relationships, create regional growth plans, execute sales strategies, coordinate stewardship meetings, and partner with internal sales, service, implementation, and underwriting teams. Support national events and travel as needed.
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Lead end-to-end customer migrations from legacy platforms to MetLife's cloud claims platform. Create and maintain project plans, manage cross-functional teams, coordinate stakeholders, monitor milestones and testing, resolve risks, and ensure operational readiness for multiple concurrent disability migration projects.
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Lead product strategy for correspondence and digital experiences across the disability claim lifecycle. Define AI-enabled solutions, translate business and regulatory requirements into prioritized features, collaborate with Legal/Compliance/IT/Operations, and guide a cross-functional team to deliver compliant, empathetic, and efficient claimant and employer experiences.
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Manage end-to-end absence claims (FMLA/ADA): intake eligibility decisions, gather supporting data, perform recertifications and intermittent tracking, confirm return-to-work, and update systems with accurate leave status and documentation.
