Teams at MetLife

The Account Executive sells MetLife's Group Benefits, maintains customer relationships, develops sales strategies, and provides financial consulting support.

Originate and service agricultural mortgage loans across Southern and Eastern Illinois while managing a $400 million portfolio. Develop new business, structure complex financings, underwrite and analyze credit, conduct real estate valuation, and maintain long-term relationships with agricultural clients and industry stakeholders. The role requires strong agricultural lending expertise, business development skills, portfolio management capabilities, and an established regional network.

Supports customers by phone and digital channels, resolving complex insurance, policy, coverage, billing, and service inquiries. Applies guidelines, documents interactions accurately, protects customer information, validates AI-generated summaries, escalates sensitive issues, and coordinates with internal teams. The role requires clear communication, judgment, compliance awareness, and participation in training for insurance products, systems, and AI-enabled service tools.