Teams at Michaels Stores

Deliver friendly customer service and create custom framing solutions. Complete framing orders accurately and on time, maintain ready-made frame and merchandising areas, assist with stocking and truck unloads, operate framing equipment and cash register, follow SOPs, and support safety and shrink programs.

Lead and coach store selling culture to drive sales and customer satisfaction. Oversee front-end and service operations, POS/self-checkout, omni-channel fulfillment (BOPIS, same-day), in-store programs (balloons, parties, Knit & Sew, framing), asset protection, and team development while ensuring SOP and policy compliance.