Jobs at Miratech

Lead full-lifecycle, large-scale telecom, network, data center, cloud, and security transformation programs. Own program strategy, governance, P&L, financial control, executive engagement, stakeholder management, risk mitigation, and cross-functional global delivery to ensure on-time, on-budget contractual outcomes.

Lead QA for IVR and web applications owning end-to-end test strategy, execution, and reporting. Plan and run voice and integration tests, create test plans/scripts, mentor a small QA team, coordinate defect triage, and support automation and integration across IVR, web, and backend systems.

As a Google DialogFlow Engineer, you will design and develop chatbots, integrate them with backend systems, and utilize NLP and ML techniques for enhanced functionality.

The role involves leading the architecture and design of Genesys Cloud CX solutions, defining technical vision, and ensuring integration and performance across customer experience platforms.

The Genesys Cloud Architect will design and implement cloud-based contact center solutions, ensuring scalability and alignment with business goals while leading technical teams.

The Senior Data Analyst conducts analysis on IVR interaction data and call performance metrics, collaborating with developers and architects to optimize IVR operations.

The VUI Designer creates intuitive voice experiences for IVR applications, designs call flows, collaborates with teams, and conducts usability testing.

The IVR Application Architect is responsible for defining and evolving IVR application architectures, ensuring scalability, resilience, and security while guiding technical teams and ensuring compliance with architectural standards.

The Senior Project Manager leads customer-facing technical projects, ensures timely delivery, manages cross-functional teams, risks and communicates with clients effectively.