Jobs at Miro

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The Marketing Technology Manager will work closely with Business, Growth, Product and Data teams and more to build the product roadmap for existing and new Martech solutions. You will further enable our global marketing organization to use our first party data to put the customer first in all of our marketing communications. This will be a cross-functional role where you will have significant responsibility to drive new capabilities across all facets of the Marketing discipline through technology.

You’ll work cross-functionally to elucidate and communicate the value of Miro to larger organizations across a variety of touchpoints. The work you do will directly impact important business metrics, including Enterprise buyer awareness and consideration, upsell effectiveness, and programmatic expansion.

Miro is the online collaborative whiteboard platform that enables distributed teams to work effectively together, from running brainstorming sessions and workshops to planning projects, from designing new products and services to facilitating agile ceremonies. Today we have over 5 million users globally and paying teams inside companies like Netflix, Twitter, Salesforce, Airbnb, PwC, Deloitte, and many more. We’ve grown rapidly–and organically

Successful PMMs at Miro need to think like general managers of their domain: flexible but constantly seek mastery, with strong customer empathy, creative problem-solving ability, research, synthesis, and analytical skills. In this role, you’ll work cross-functionally across the GTM organization to impact revenue and customer goals. We're looking for an enthusiastic and motivated individual who understands product marketing fundamentals and can enable and equip our enterprise GTM team with strong positioning & messaging, effective training and collateral, competitive insights, and overall insight into the buyer’s journey.

As an Information Security Enablement Engineer at Miro, you will be part of the company’s Operations function and will play a huge role in partnering with our Sales team to win and close major deals that will have a large impact in Miro’s overall success. Miro’s Trust and Reputation team works to ensure corporate security, risk and compliance are maintained through verifiable activities, such as Miro’s audit programs and projects as well as assist with customer and prospective customer due diligence requests to validate Miro’s adherence to regulations and compliance controls.

Create a predictable and repeatable processes for nurturing and converting enterprise prospects/teams to opportunities. Be responsible for user segmentation strategies and their corresponding email marketing, and in-app channel strategies. Build automation and reengagement campaigns at the different lifecycle stages of our Human Touch business. Operationalize and optimize all email-based communications and programs of our existing enterprise plan users. Partner with Miro’s content and product marketing teams to design a multi-touch nurture strategy. Report results, track performance, and identify opportunities for improvement-- contribute to Miro’s culture of shared learnings.

The Sales Development Representative is an ambitious and organized professional who loves working with prospective customers and bringing in sales leads. SDRs play a critical role in the sales cycle and are often the first contact that a prospective customer has with Miro. Whether interacting on the phone, through email, or some other medium, SDRs make a positive impression of Miro by being responsible for the first portion of a prospect's sales journey. Our goal is to create great customer experiences by being Miro product experts and consulting with customers to identify their needs and pain points.

As an Enterprise Account Executive, you will focus on accelerating deal cycles and closing deals for net-new accounts in the enterprise space. You will join a highly motivated, energetic sales team that takes pride in landing new customers, running strategic sales cycles, and delivering the Miro value proposition to a wide base of accounts across various industries. We are a fast-growing company with plenty of opportunities for career growth for people who excel in a fast-paced environment. The Enterprise Account Executive Team is a critical component of our go-to-market strategy as you’ll be prospecting, developing and closing the initiation deals for our Enterprise-Level customers to set the foundation for success for future expansion and revenue for the company. We work extremely hard, but also prioritize our fun, collaborative and well-balanced culture. As a rapidly growing company, opportunities for internal growth and career development are plentiful!

The Account Manager is an ambitious and organized professional who will drive expansion in our accounts by leveraging existing relationships in our installed base today. You will be skilled at using research to gain insight into customer challenges, identifying key stakeholders, and challenge customers' thinking about how Miro can transform the way businesses work. Our goal is to create great customer experiences by being Miro product experts and consulting with customers to identify the needs and pain points.

Drive activation, retention and deeper engagement with our product through scaled learning. Design and host regular webinars and instructor-led training with live Q&A. Ensure training speaks to a wide variety of use cases and technical aptitudes. Become a Miro product expert. Partner with Customer Success to enable our largest enterprise customers. Own training metrics such as attendance, satisfaction scores, and product usage of educated users. Work with our global team to produce a world class customer experience.

Miro is growing its Customer Success team and we are looking for customer-focused individuals to join us! A Customer Success Manager has many responsibilities from onboarding Enterprise clients and setting them up for success to deepening relationships with our existing customers and increasing the value they get from our services. Your role will impact our customers immensely because you will help them realize their visual collaboration objectives through the use of Miro's platform. You will understand our customer’s needs and proactively help identify ways in which they can interact with Miro to increase their productivity and results.

Your role will impact our customers immensely because you will help them realize their visual collaboration objectives through the use of Miro's platform. You will understand our customer’s needs and proactively help identify ways in which they can interact with Miro to increase their productivity and results.

The Commercial Account Executive Team is a critical component of our go-to-market strategy as you’ll be prospecting, developing and closing the initiation deals for our SMB customers to set the foundation for success for future expansion and revenue for the company. We work extremely hard, but also prioritize our fun, collaborative, and well-balanced culture. As a rapidly growing company, opportunities for internal growth and career development are plentiful! 

Miro is looking for a responsive and energetic contracts administrator to join our legal team. This self-motivated individual should be comfortable working in a rapid-growth, fast paced environment and will be responsible for a wide array of administrative tasks related to day-to-day legal responsibilities, including ownership of the queue for all inbound and outbound contracts. This position will initially report directly to our Head of Legal. 

As a Strategic Account Manager, you will focus on expanding accounts by focusing on each line of business. You will join a highly motivated, energetic sales team that takes pride in growing customer relationships, running strategic sales cycles and delivering the Miro value proposition to a diverse base of accounts across various industries. The Strategic Account Manager is an ambitious and organized professional who will drive expansion in our

Work with the broader Enterprise marketing team to develop role of ABM in Miro’s enterprise customer sales journey. Launch ABM strategies to drive additional use cases and validate Miro with the buyer in order to accelerate conversion to Enterprise plan. Launch strategies for domain remarketing, targeted buyer acquisition strategies, and website personalization for Enterprise accounts. Support integrated campaigns by partnering with other functions including Enterprise programs and acquisition teams. Execute and enable tiered ABM strategies for strategic and scaled expansion with similar tactics. Own evaluation and implementation of any ABM platforms or tools. Own metrics and reporting for digital efforts including lead generation, conversion rates, and pipeline contribution and identify optimization opportunities. Manage a budget and direct investment where we see greatest ROI.

Our customer base is growing exponentially, and the amount of renewals is increasing each month. The Renewals Manager has the responsibility to make sure that our customers get timely and accurate information to renew their contracts with us in-time. You will own this critical part of our customer journey. Through partnering with Sales, Success, Legal, Operations, Finance, we strive to further increase our renewal rates as well as on-time

Miro is looking for a practical, motivated and energetic attorney to join our legal team. This self-motivated individual should be comfortable working in a rapid-growth, fast paced environment and will be responsible for a wide array of day-to-day legal responsibilities as the right hand to our Head of Legal. The ideal candidate will be able to draft and negotiate complex contracts and will appreciate being a critical part of the operations in a fast-growing, market-defining startup. This position will report directly to our Head of Legal. 

Miro is looking to hire a strong enterprise leader to run and continue building our global Sales team and drive the company through the next phase of growth. In this role you will build, coach, and manage a team of enterprise sellers. You will be a member of the Sales leadership team and work closely with every function to improve our processes and drive revenue growth.

The Content Marketing Specialist will report to the Lead Content Marketing Manager and work cross-functionally to produce high-quality content and grow Miro’s organic reach. You will be an integral part of positioning Miro as the go-to source for best-practice content on collaboration and remote work. We are looking for a self-starter who is organized, process-driven, and highly motivated to tell compelling stories and produce content at scale.