Jobs at Modivcare

Leads government affairs and public policy strategy across 10–20 states, representing the company before legislatures, governors’ offices, Medicaid agencies, and regulators. Manages lobbying, legislative and regulatory monitoring, testimony, stakeholder engagement, coalition initiatives, political strategy, and contract lobbyists. Partners cross-functionally to support procurement readiness, contract retention, rate stability, compliance, and operational implementation. Requires extensive state government affairs experience, strong communication and analytical skills, and 60% travel.

Supports leadership by analyzing business processes, systems, technologies, and operational data to identify improvement opportunities. Maintains and configures business systems, provides second-level technical support, conducts audits, develops reports, validates data, and evaluates workflows. The role acts as a subject matter expert, guides technology adoption, leads initiatives, mentors junior staff, and collaborates across departments to improve efficiency and performance.

Leads Talent Acquisition operations and a recruiting team supporting high-volume and corporate hiring. Develops workforce and sourcing strategies, oversees full-cycle recruiting, monitors metrics, manages vendors, ensures legal compliance, and improves recruiting technology, automation, and AI use. Coaches and develops team members, drives performance and accountability, supports organizational change, and partners with business leaders to meet current and future workforce needs.

Supervise and develop an onboarding team responsible for pre-employment requirements, background checks, Form I-9 verification, documentation accuracy, and regulatory compliance. Oversee workload distribution, resolve escalated issues, monitor performance and compliance metrics, and improve onboarding workflows and internal controls. Partner with Recruiting, HR, and hiring managers to deliver an efficient, compliant new-hire experience. Occasional business travel may be required.

Architect and deliver complex distributed systems using Azure cloud-native technologies, microservices, APIs, and event-driven patterns. Lead architecture reviews, reliability initiatives, performance optimization, incident response, and root-cause analysis. Drive adoption of AI-assisted development tools while maintaining security and code quality. Collaborate across engineering, DevOps, QA, and product teams, and mentor engineers on technical design, development practices, and AI-enabled workflows.

Supports compensation program administration, salary surveys, market pricing, reporting, audits, and compensation transactions. Assists with merit, promotion, and incentive planning cycles; maintains compensation data across Workday, ADP, PayFactors, and related systems; conducts wage audits; validates pay and incentive records; prepares documentation and analyses; and collaborates with HR, Finance, Payroll, HRIS, and business stakeholders to resolve discrepancies and support compliant compensation operations.

Provides phone, email, ticket, and device-signal support to clients and customers. Responsibilities include documenting interactions, troubleshooting basic technical issues, dispatching service requests, educating users, meeting call-queue and service-level metrics, and escalating complex concerns with team guidance. The role requires clear communication, empathy, accurate data entry, basic technology knowledge, and a high school diploma.

Develop and maintain automated test scripts, execute manual and automated testing, analyze results, identify and track defects, and perform regression testing. Collaborate with developers and distributed teams throughout the software development lifecycle to ensure application quality and testability. The role also involves using and validating approved AI-assisted tools for coding, testing, debugging, documentation, and technical research.

Serves as the primary compensation advisor to business leaders and HR partners. Designs and administers compensation programs, salary structures, incentives, merit planning, and pay adjustments. Analyzes workforce data, market trends, pay equity, and retention risks; develops financial models and cost analyses; evaluates jobs and salary ranges; supports compliance, reporting, workforce planning, and compensation process improvements.

Provides customer and technical support through phone, email, help desk tickets, reports, and device maintenance signals. Resolves basic technology issues, guides customers through troubleshooting, documents calls and service requests, routes complex issues, and maintains service-level and quality standards. Works collaboratively with experienced team members while learning company processes, device functionality, and support procedures.

Builds and grows referral relationships with case managers, program managers, agencies, clients, and accounts. Supports territory growth through phone and email outreach, confirms client information, documents interactions in CRM, responds to inquiries, resolves issues, and escalates complaints. Maintains sensitive information, achieves productivity and quality goals, and supports sales projects. Occasional business travel may be required.

Defines enterprise AWS cloud architecture and standards; designs secure, scalable, compliant multi-account platforms and landing zones. Builds production Infrastructure as Code using Pulumi and AWS CDK, prototypes infrastructure, reviews engineering delivery, and creates handoff documentation. Provides technical leadership, mentors architects, supports cloud strategy, evaluates AWS services, and embeds cost optimization, governance, security, and compliance practices into platform design.