Teams at Momentive Software

Leads client discovery and instructional strategy, applying adult learning principles and ADDIE/SAM methodologies. Designs, develops, tests, and deploys eLearning, video, instructor-led, and job-aid content. Creates storyboards, scripts, prototypes, assessments, and production assets while managing revisions, timelines, scope, and stakeholder feedback. Uses Articulate tools, LMS/LXP platforms, SCORM, and video editing tools to deliver accessible, engaging learning experiences.

Drive revenue growth across strategic enterprise accounts by managing the full sales cycle, developing account strategies, expanding customer relationships, and pursuing cross-sell and upsell opportunities. Serve as a trusted advisor to executive stakeholders, navigate complex buying processes, maintain pipeline and forecasts, and collaborate with cross-functional teams to deliver customer value and exceed revenue, retention, and expansion targets.

Manage a portfolio of existing B2B SaaS clients, owning renewals, retention, and expansion revenue. Build stakeholder relationships, conduct quarterly business reviews, monitor account health, identify churn risks, and close cross-sell and upsell opportunities. Partner with Customer Success, Support, Product, Marketing, and leadership while maintaining account plans and pipeline data in Salesforce. Track renewal, retention, and net revenue retention targets and communicate client feedback internally.