Teams at MorganFranklin Consulting

Manage a Tier 2 EHR managed services team: hire, coach, evaluate performance vs. SLAs, oversee projects/upgrades, maintain on-call coverage, handle client relationships, and serve as a partial technical lead (≈10% billable).

Lead the EHR Application Managed Services team, oversee client delivery and SLAs, drive sales and proposals, manage budgets and performance metrics, evaluate tools and technology, build executive relationships, and present best practices to improve operational efficiency and EHR adoption.