Jobs at Motorola Solutions, Inc.

Sells Avigilon video security solutions through channel partners across Central Texas. Responsibilities include developing net-new accounts, prospecting, managing Salesforce pipeline activity, meeting revenue and product quotas, forecasting sales, leading solution development, conducting customer presentations and demos, and building territory-specific opportunities. The role requires frequent in-person travel across the Austin, San Antonio, and Waco markets, with approximately 50% or more territory travel.

Develop and execute partner marketing strategies with system integrators in video security and access control channels. Manage co-marketing campaigns, partner budgets and market development funds, content, events, webinars, lead flow, and campaign performance reporting. Collaborate with sales, channel operations, and regional marketing teams to increase partner loyalty, demand, sales growth, and marketing ROI. Provide partner support and enablement while managing relationships with internal and external stakeholders.

Provides Level 2 software application support to customers through multiple channels, analyzing problems, identifying root causes, documenting workarounds, configuring software, and meeting SLAs. The role escalates complex issues, mentors offshore support staff, maintains knowledge-base content, supports product improvements, produces reports, and collaborates with Engineering and DevOps. Weekend coverage is required, with weekday rest days.

Leads technology partner and ecosystem product marketing across public safety, video, defense, and enterprise sectors. Defines partnership strategy, messaging, positioning, go-to-market plans, sales enablement, campaigns, and governance models. Translates complex integrated and AI-driven solutions into customer-focused value propositions while coordinating cross-functional initiatives across Product, Sales, and Marketing. Requires strategic leadership combined with hands-on execution in B2B technology marketing.

Lead post-sales SaaS implementations for public safety and government customers. Manage project lifecycles, scope, milestones, risks, technical deployments, installation, configuration, migration, upgrades, troubleshooting, customer issue resolution, training, documentation, and operational transitions. Collaborate with cross-functional teams and client stakeholders to ensure on-time activation, customer satisfaction, and rapid time to value.

Hunt and close new business with mid-market hospital systems and utility organizations. Build territory pipeline from scratch, conduct strategic outbound, identify and engage economic buyers, qualify opportunities using MEDDPICC, quantify business impact, manage 3x–4x pipeline coverage, and provide accurate revenue forecasts. The role requires executive-level selling, cold-start territory development, and travel exceeding 60% across the United States.

Deploys software upgrades, migrates legacy databases, and supports customer server environments. Troubleshoots application, hardware, networking, and third-party component issues across Windows and Linux systems. Provides technical customer support, meets service-level agreements, executes scripts, collaborates with internal teams, and drives issues through resolution while maintaining customer satisfaction.

Own the roadmap for body cameras, vehicle cameras, and evidence management software. Define epics, features, user stories, and product requirements; prioritize backlogs; identify customer and market needs; translate technical details for go-to-market teams; liaise among development, customers, and support; estimate costs; plan sprints; mitigate technical risks; and use feedback and usage data to improve adoption and efficiency.

Administers global sales compensation programs by auditing CRM, ERP, and SPM data; reconciling transactions; modeling quotas and targets; managing territory alignment, sales credits, SPIFFs, disputes, and adjustments; and ensuring accurate, timely commission payments. Supports sales stakeholders with root-cause analyses, dashboards, and clear explanations. Improves compensation operations through SOPs, automation, SQL validation, and generative AI tools.

Deliver on-site and remote training to public safety agency customers and staff using Motorola Flex and related software. Responsibilities include teaching software operation, presenting classroom instruction, completing reports, coordinating training schedules and agency information, and communicating with customer contacts. The role operates under supervision, requires extensive travel exceeding 75%, a valid driver’s license, high school education, Flex experience, and successful CJIS-related fingerprint screening.

Create motion graphics, animations, and edited video content for Motorola Solutions’ technology and brand storytelling. Develop visual concepts, storyboards, cinematic films, UI/UX simulations, 3D device animations, and social content. Collaborate with product experts, leadership, marketers, and cross-functional teams while following brand guidelines. Manage multiple projects, adapt to shifting priorities, and deliver polished assets under tight deadlines using advanced editing, motion design, 3D, and post-production skills.

Manages customer contracts, relationships, service delivery, and lifecycle support for video and vehicle intelligence solutions. Oversees service-level compliance, field resources, technical changes, escalations, problem management, documentation, renewals, and transitions from implementation to warranty support. The role serves as a trusted customer advisor, coordinates cross-functional teams, drives corrective actions, supports service growth, and maintains awareness of data security and regulatory requirements.

Commercial Counsel supporting sales and business teams through drafting, reviewing, negotiating, and administering technology, sales, supply, reseller, licensing, SaaS, and professional services agreements. The role manages contract approvals, supports disputes, researches legal issues, updates templates, assesses risk, advises on regulatory compliance, and develops negotiation strategies with internal and external stakeholders.

Lead cybersecurity assessments for government and enterprise clients, focusing on FedRAMP, FISMA, and NIST RMF compliance. Conduct vulnerability scanning, analyze security architectures and controls, validate remediation, author assessment documentation, engage client stakeholders, mentor team members, and support secure cloud architecture and risk mitigation. The role is remote, requires U.S. citizenship and clearance eligibility, and involves up to 25–50% travel.

Leads North American presales teams supporting emergency call handling and public safety software sales. Oversees quoting, proposals, statements of work, technical configurations, RFP standards, resource allocation, KPIs, and cross-functional alignment with Sales, Product, Engineering, Post Sales, and Strategy. Drives organizational change, go-to-market planning, and complex presales execution across direct and channel routes to market. Requires extensive leadership experience, public safety or software familiarity, and CJIS-related background clearance eligibility.

Own product management for the Hindsight emergency communications recording platform, including licensing, subscriptions, billing, integrations, roadmap, and monetization. Conduct customer discovery, define product specifications and success metrics, coordinate with engineering, finance, sales operations, and ERP teams, and deliver iterative improvements. The role also requires competitive analysis, market awareness, sales and marketing enablement, and technical collaboration on APIs, architecture, and platform trade-offs.

Leads helpdesk and field engineering teams supporting mission-critical public safety recording systems. Oversees technical escalations, SLAs, staffing, 24/7 support rotations, installations, upgrades, system commissioning, customer escalations, deployment processes, and technical performance metrics. Coordinates with project managers, engineering, product teams, and public safety clients to ensure reliable system deployments and service delivery.

Manage end-to-end software contract renewals for a designated portfolio, including forecasting, quoting, negotiation, contract execution, and customer communications. Collaborate with account executives, customer success managers, channel partners, and end customers to drive retention, identify upsell opportunities, and grow recurring revenue. Analyze renewal performance, churn, and expansion metrics; maintain accurate pipeline forecasts; and develop expertise in the company’s software ecosystem and subscription offerings. Travel of 10–25% may be required.

Manages relationships with channel partners and dealers across the Western Territory. Coordinates sales, technical, and operational support; facilitates pre-sales designs, statements of work, quotes, and project execution. Resolves account, licensing, payment, and system issues by coordinating internal teams. Oversees on-site post-sale project logistics, vendor safety compliance, project plans, responsibility matrices, communications, and status reporting.

Leads technical solution architecture for public safety and enterprise deployments. Integrates systems engineering, business, personnel, and program elements; aligns customer requirements with solutions; makes and defends technical decisions; manages change processes; coordinates third-party application implementations; identifies technical risks; and supports project cost and schedule planning. Collaborates with project managers, customers, engineering teams, application specialists, and pre- and post-sales teams.