Teams at Motorola Solutions, Inc.

The Senior Enterprise Account Manager will drive ecosystem adoption of Drone and Counter Drone technologies, manage strategic partnerships, and develop account strategies for client engagement across public safety agencies.

Manage and deliver Motorola Solutions maintenance agreements for public safety systems by coordinating local service partners, ensuring SLA compliance, diagnosing and escalating system issues, monitoring/reporting availability metrics, coordinating upgrades and continuous improvement, and supporting customer relationships while identifying opportunities for additional services.

Lead pre-sales technical architect for NG9-1-1/NGCS solutions: design end-to-end system architectures, produce RFP responses, SOWs, technical diagrams and equipment lists, validate quotations, run product demonstrations, support sales through site visits and requirements gathering, and coordinate with product, engineering, pricing, and implementation teams.