Teams at n8n

Own the technical success of strategic enterprise customers by advising on platform health, scalability, reliability, performance, and architecture. Manage escalations and critical incidents, coordinate Support, Product, Engineering, and Customer Success teams, and communicate resolution plans. Analyze usage and support trends, triage bugs and feature requests, provide preventative recommendations, and contribute workflow improvements or lightweight fixes. Support cloud and self-hosted deployments using DevOps and infrastructure expertise.

Lead enterprise customer deployments by mapping business processes, identifying automation opportunities, building ROI-based roadmaps, and establishing governance and operating models. Partner with engineering and customer success teams to drive adoption, stakeholder alignment, and measurable business outcomes. The role also captures deployment learnings, supports expansion opportunities, and develops repeatable implementation playbooks. Travel of approximately 30–50% is required for on-site engagements across Europe.

Build and own a US mid-market sales territory by creating pipeline through outbound prospecting, managing full-cycle sales, and converting technical buyers. The role involves account mapping, multi-channel outreach, technical evaluations, proof-of-concept management, and closing B2B SaaS deals. The Account Executive will collaborate with Solutions Engineering, Customer Success, marketing, and SDR teams while refining sales processes and meeting activity and pipeline KPIs.