Teams at National University

Provide academic and financial advising to online students via calls, email, text, and chat. Monitor degree plans, financial aid, and SAP; identify at-risk students; recommend actions for balances; escalate and document student interactions; participate in team meetings and projects.

Drive consultative sales of SEL solutions to Texas K-12 districts: build relationships, manage full sales cycle, support implementation and training, maintain pipeline in Salesforce, and travel up to 50% to attend events and meet stakeholders.

Lead CRO and experimentation strategy for National University's web and digital experiences. Own roadmap, run A/B/multivariate tests, prioritize hypotheses, measure KPIs, enable personalization, partner with cross-functional teams, and communicate results to senior leadership to drive inquiry, application, and enrollment conversion.