Teams at NAVEX

Handle confidential workplace concern reports through inbound calls, guiding reporters through structured interviews and accurately documenting details. Provide empathetic, high-quality customer service while maintaining strict confidentiality and exercising sound judgment. The role requires emotional resilience, schedule flexibility for 24/7 operations, accurate typing and multitasking, software proficiency, and adaptability in a remote contact center environment.

Own the vision, roadmap, strategy, and delivery for NAVEX’s data and analytics portfolio, including Power BI reporting and a unified data model. Lead product managers, drive customer discovery and competitive research, prioritize investments, manage cross-team dependencies, and establish measurable outcomes. Partner with Engineering, Design, Sales, Marketing, Customer Success, Operations, and Finance to deliver scalable analytics, AI-enabled experiences, successful launches, adoption, retention, and growth.

Leads enterprise strategy, growth, value-creation, and corporate development initiatives in partnership with the Chief Strategy Officer and senior leaders. Owns complex cross-functional programs, synthesizes market, customer, financial, and operational insights, prepares executive and board materials, evaluates investments and partnerships, and drives strategic recommendations through execution. The role requires strong judgment, communication, stakeholder influence, and comfort operating independently in ambiguous, fast-paced environments.