Teams at Netspend

Lead complex, multi-vector fraud investigations and develop new detection methodologies. Serve as technical lead for offshore teams, coordinate cross-functional initiatives, recommend policy changes, and drive projects to prevent payment fraud and loss.

Lead the design, development, and production deployment of complex, scalable ML models. Provide technical leadership, mentor data scientists, collaborate cross-functionally, evaluate emerging AI/ML technologies, and communicate insights to executive stakeholders to drive business impact.

Provide timely support to global partners via calls, chats, and emails. Handle escalations, assist with partner tool navigation, pull invoice information, work fraud cases, and support ad hoc projects. Track partner issues, communicate with leadership, and collaborate with the team to cover Partner Services hours.