Jobs at CDK Global

The Staff Software Engineer role involves developing web APIs, leading a scrum team, and implementing scalable applications while ensuring high performance and quality in software development.

The CDK Global Returnship is a 16-week program for professionals returning from a caregiving break, offering project work, mentorship, and potential full-time conversion.

The Sr. Software Engineer will develop enterprise software solutions, focusing on new features, UI resources, and support production issue resolutions while collaborating with US and remote teams.

Participate in Agile ceremonies and develop new enterprise software features across service layers, integrations, UIs and data. Act as the team's primary UI resource and React subject-matter expert. Build secure web applications and APIs, design data architecture, maintain Postgres databases using Liquibase, use AWS, CI/CD (GitHub Actions, Bamboo) and Test Driven Development. Support production issue resolution and propose product enhancements.

Design, develop, test, document, and review complex enterprise software across services, integrations, UIs, and data. Provide technical leadership, mentor engineers, propose enhancements, troubleshoot outages, and ensure performance, security, and maintainability.

Design, build, and optimize ETL/EMR data pipelines on AWS using Hadoop/Spark/NiFi/Python. Ingest and transform source data (SQL Server) into the Titan data lake, evaluate new architectures (Snowflake, Debezium, Kafka), resolve production/data quality issues, and support CDK customers.

Lead cross-functional teams to deliver technology projects on time and on budget. Manage dependencies, risks, schedules, and stakeholder communication; use Agile practices, SDLC governance, and analytics to drive decisions and continuous improvement across GTM areas.

Design, build, and maintain scalable RESTful APIs and microservices using Java/Spring Boot and cloud-native AWS patterns. Lead design reviews, mentor engineers, implement CI/CD and automated tests, troubleshoot production issues, work with Kafka-based event architectures, and design databases across SQL and NoSQL stores.

Design and build full-stack features for a dealer management system, modernizing digital sales and contracting workflows. Implement scalable backend services, complex data models, and interactive UIs. Improve CI/CD, address technical debt, collaborate with product owners, and apply Agile practices to deliver robust, high-volume transaction applications.

Lead design and implementation of identity and access management solutions using Okta and industry protocols (OAuth2, OpenID Connect, SAML). Develop full-stack platform services with Java/Spring Boot, Node, and React; apply AWS architecture; implement CI/CD and monitoring; mentor teams and drive architecture, resiliency, scalability, and security.

The Director of Indirect Tax leads compliance, reporting, and advisory support for indirect tax operations, ensuring timely filings and effective processes. They collaborate across functions, manage audits, and implement process improvements while mentoring a team.

The Associate Product Manager supports existing product strategy by managing product requirements, writing user stories, collaborating with cross-functional teams, and assisting in backlog management within the Agile framework.

This role involves shaping product strategy, managing the full product lifecycle, collaborating with agile teams, and defining user stories and requirements. Responsible for product features and ensuring alignment with business needs.

Field-based Customer Success Manager responsible for client satisfaction, driving adoption and value of CDK solutions, minimizing churn, identifying growth opportunities with Sales, delivering training and reports, and traveling extensively to support dealer partners.

Customer Success Solutions Consultant designs and implements CDK-focused solutions to drive adoption, retention, and revenue. Collaborates with product, development, sales, and CSM teams, provides technical enablement and advisory services to dealerships, mentors staff, resolves at-risk accounts, and influences product roadmap. Travel required up to 25-50%.

Field-based Customer Success Manager responsible for client satisfaction, driving adoption and utilization of CDK products, minimizing churn, identifying growth opportunities with Sales, training dealership staff, preparing reports, and documenting engagements. Frequent travel and on-site dealership work required.

The Customer Success Manager ensures client satisfaction, maximizes product utilization, mitigates risks, identifies revenue opportunities, and maintains relationships with dealerships.

Manage client satisfaction and adoption for assigned dealerships, drive product value and retention, identify growth opportunities with Sales, deliver trainings and tailored reports, mitigate at-risk accounts, document engagements in Totango, and travel frequently to client sites (50 75%).

Lead execution and optimization of customer operations and success platforms (Totango/Gainsight). Administer in-app engagement tools, monitor KPIs, manage data integrity, and drive automation and AI-enabled efficiency. Partner cross-functionally, deliver project implementations, communicate status to leadership, and indirectly manage and coach contributors to improve adoption and operational outcomes.

The Sr Customer Success Manager - OEM partners with Sales and OEM/ISV customers to drive success with CDK solutions, focusing on defining KPIs and strategic roadmaps, maintaining relationships, and providing product expertise.