Teams at Newfold Digital

Qualify inbound leads and route high-value opportunities to Account Executives. Engage prospects via web forms, chat, and referrals; convert product questions into consultative sales conversations; maintain CRM records; collaborate with cross-functional teams; and meet lead response and pipeline generation goals.

Handle inbound and warm leads for Bluehost, conduct discovery conversations, recommend hosting/WordPress/security/design/marketing solutions, close consultatively, perform account reviews to identify upsell/cross-sell, coordinate post-sale fulfillment, meet sales and conversion metrics, and collaborate with support and product teams to resolve issues.

Perform outbound sales to existing customers, uncover upsell opportunities, recommend website/SEO and digital solutions, build relationships, and meet sales targets using dialer tools and consultative selling.