Teams at NICE

The Customer Success Manager will oversee client relationships, ensuring satisfaction, upselling opportunities, and coordinating with internal teams. The role includes client engagement, product knowledge, and process improvement.

Manage the delivery of client-facing projects in Telecoms, ensuring adherence to project management practices and client satisfaction. Lead teams, mitigate risks, and oversee project financials.

The AI Solution Strategist will bridge technical teams and business stakeholders to define and launch conversational AI agents while managing multiple complex projects and ensuring customer success and engagement.