Teams at NinjaOne

Identifies and researches enterprise prospects, develops outbound strategies, qualifies inbound leads, schedules meetings for Enterprise Account Executives, and pursues cross-sell opportunities. Supports trade shows and events, follows up on leads, and helps build pipeline. The role requires strong communication, organization, prospecting, technical aptitude, CRM and sales engagement platform experience, and the ability to work in a quota-driven hybrid environment.

Own the worldwide IIT segment marketing strategy for a B2B SaaS company. Translate business priorities, market dynamics, customer insights, and competitive intelligence into marketing direction, messaging, campaigns, and go-to-market priorities. Align product marketing, campaigns, field marketing, events, ABM, demand generation, digital, communications, regional teams, and sales without direct authority. Analyze performance, win/loss data, and conversion metrics to identify opportunities, guide investment, and improve repeatable GTM plays.

Leads and develops a team of Account Managers responsible for strategic customer relationships, retention, renewals, expansion, and customer satisfaction. Establishes KPIs, manages performance, analyzes product usage and feedback, oversees escalations, and drives cross-functional initiatives. Uses Salesforce to track activities, forecast opportunities, report performance, and improve account management processes. Builds executive-level customer relationships and advocates for customer needs across the organization.