Jobs at Numerator

Drives new business and win-back growth across the video streaming market by prospecting target accounts, building senior enterprise relationships, leading consultative sales and commercial negotiations, and closing subscription, project, renewal, and expansion opportunities. Creates tailored pitches and proposals, maintains Salesforce pipeline discipline and forecasts, represents the business at industry events, collaborates with strategy, insights, marketing, and delivery teams, and ensures smooth account handoffs.

Owns renewal outcomes for a portfolio of U.S. Promo Intel accounts, including retention strategy, customer relationship management, contract execution, commercial negotiations, churn-risk mitigation, and upsell identification. Partners with Sales, Customer Success, Operations, Product, Finance, and Sales Operations to close accurate, timely renewals and improve renewal processes. The role requires managing multiple accounts independently, analyzing retention trends, and traveling up to 10%.

Manage post-onboarding relationships for approximately 30 mid-market clients, driving product adoption, engagement, measurable business value, renewals, and account growth. Serve as a trusted advisor by understanding customer objectives, coaching users, presenting insights, conducting business reviews, and translating promotional data into actionable recommendations. Collaborate with Sales, Product, Support, Education, Operations, and Onboarding teams to resolve needs and improve the customer experience.

Supports Sales Directors by managing client communications, identifying upsell opportunities, overseeing account health, and coordinating strategic solutions with internal teams. The role manages day-to-day client relationships, improves internal processes, collaborates across account management and research functions, and creates proposals and briefs to support revenue growth.

Lead technical onboarding, implementation, and adoption for MCP-based and emerging solutions. Guide customers through setup, testing, and activation; support pre-sales discovery; monitor engagement and adoption; and translate technical capabilities into practical outcomes. Build scalable playbooks, documentation, training, and internal enablement while partnering with Sales, Customer Success, Product, and Engineering. Identify adoption friction and use customer feedback to improve implementation processes and product support.

Leads customer onboarding engagements from implementation through adoption and time-to-value. Builds onboarding plans, conducts training, develops enablement materials, confirms use cases, and manages customer relationships. Analyzes adoption metrics and feedback to identify risks and improvement opportunities. Uses AI-enabled tools and automation to improve workflows and personalize customer experiences while collaborating with account teams and internal stakeholders.

Lead enterprise sales growth for Numerator’s restaurant segment by prospecting new business, expanding existing accounts, engaging senior executives, uncovering client needs, presenting market research solutions, and managing the full sales cycle through negotiation and close. The role requires restaurant-focused enterprise software sales experience, consultative selling, strategic partnership management, strong presentation skills, and Salesforce.com proficiency.

Drive enterprise sales growth among CPG brands and retailers by expanding major accounts, prospecting new business, developing executive relationships, uncovering customer needs, presenting Numerator solutions, and leading sales cycles through negotiation and close. The role requires strong knowledge of consumer products, marketing, advertising, market research, and shopper insights, along with enterprise software sales experience and Salesforce proficiency.

Conduct qualitative market research from project design through execution, analysis, and delivery. Analyze consumer insights, design research guides, moderate asynchronous online sessions, and create strategic reports, presentations, video reels, and summary decks. Collaborate with consultants and operations teams, integrate AI tools to improve research workflows, manage multiple projects and deadlines, and deliver accurate, actionable, story-driven findings for clients.

Support Numerator clients through ad hoc analyses, consumer-panel insights, platform guidance, reporting, and recommendations that improve sales and marketing effectiveness. The role requires understanding syndicated and household panel data, business intelligence platforms, client relationship management, presentations, and data-driven problem solving. It also involves developing expertise in Numerator solutions and sharing consumer behavior findings through industry content, forums, whitepapers, and blogs.

Leads advanced quantitative market research engagements, including segmentations and trackers, from project design through delivery. Manages client relationships, research strategy, questionnaires, deliverables, presentations, workshops, timelines, and project teams. Partners with statisticians, methodology experts, and account teams to produce actionable insights, integrate panel data, and support strategic client decisions. Coaches team members, oversees multiple complex projects, and serves as a senior trusted advisor to CPG and retail clients.

Lead and grow a small ML engineering team while staying hands-on: design and ship GenAI features, build agentic LLM systems (NER, classification, retrieval, summarization), partner with PM and engineering, scope ambiguous problems, and reduce COGS through ML automation.

Drive growth in the CPG vertical by managing the full sales cycle from prospecting through contract close. Develop territory and account strategies, build executive-level relationships, grow and manage pipeline, communicate solution value and ROI, negotiate strategic partnerships, forecast accurately, and consistently meet or exceed quota. The role requires technology or SaaS sales experience, strong prospecting ability, and effective collaboration with solutions consultants and internal teams.

Serve as primary client contact and engagement lead for CPG and retail clients, managing projects and delivering insights from consumer panel and survey data. Drive platform utilization, prototype product enhancements, support sales as a subject matter expert, create thought leadership, and present data-driven recommendations. Requires strong project management, Excel and BI skills, CPG/retailer domain knowledge, and occasional travel.