OJO Labs Careers In Austin, TX
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Product Manager - OJO Marketplace

OJO Labs
Austin
1 day ago
+55
Develop the product vision for our marketplace that serves Real Estate Agents, Lenders, and Home shoppers.  Role model end to end leadership by taking accountability for the successful delivery of your products across all contributing factors ex: product marketing, operations, engineering, user experience, research, etc.  Demonstrate an understanding of matching Service-Providers (Lenders, Real Estate Agents) with Home buyers and sellers looking for assistance, that results in a thriving marketplace for consumers to shop for homes, and the best place for service providers to build their businesses.  Develop and maintain a roadmap inclusive of multiple value recipients; successfully navigate short and long term tradeoffs to create momentum and a cadence of business performance growth and expansion. Develop and maintain KPIs and quantitative measures of product success that are understandable both by internal & external stakeholders at varying organizational levels (ex: independent contributor to senior executive).

Senior Engineering Manager

OJO Labs
Austin
2 days ago
+55
At OJO Engineering, we highly value a thirst for learning, the ability to collaborate, and passion for our customers. We are excited to tackle hard technical problems. We take our responsibility seriously as we use technology to help our customers make important, sometimes life-changing, buying decisions. If you enjoy working in a fast-paced environment alongside some of the best engineers in Austin, come join us! We’re looking for a mindful, empathetic, and self-aware Senior Engineering Manager to join our team to help us move our product and engineering teams forward. 

Full Stack Software Engineer - Enterprise Partner Platform

OJO Labs
Austin
2 days ago
+55
Be part of a talented engineering team to build a compelling digital experience that engage with home buyers who are in the process of making important purchasing decisions. Write code, write a lot of code, write better code while you are at it. Participate in building a strong culture that values learning and collaboration.

Infrastructure Engineer

OJO Labs
Austin
2 days ago
+55
At OJO Engineering, we highly value a thirst for learning, the ability to collaborate, and passion for our customers. We are excited to tackle hard technical problems. We take our responsibility seriously as we use technology to help our customers make important, sometimes life changing decisions. If you enjoy working in a fast-paced environment alongside some of the best engineers in Austin, come join us!

Product Manager - Enterprise Partner Platform

OJO Labs
Austin
2 days ago
+55
Enable the product vision for our partner ecosystem inclusive of Real Estate Agents, Brokers, Franchises and other key stakeholders. Role model end to end leadership by taking accountability for the successful delivery of your products across all contributing factors ex: product marketing, operations, engineering, user experience, research, etc.  Demonstrate an understanding of partner workflows, opportunities, success criteria, and ability to deliver technology that creates ‘unfair advantages’ for partners that adopt OJOs product suite. Develop and maintain KPIs and quantitative measures of product success that are understandable both by internal & external stakeholders at varying organizational levels (ex: independent contributor to senior executive). Successfully manage the tradeoffs of delivering for the short term while building long term value in OJOs enterprise platform. Lead with empathy; OJO creates change in industries with long standing norms and routines.

Backend Software Engineer

OJO Labs
Austin
2 days ago
+55
Be part of a talented engineering team to build a compelling digital experience that engage with consumers who are in the process of making important purchasing decisions. Write code, write a lot of code, write better code while you are at it. Participate in building a strong culture that values learning and collaboration.

Closing Coordinator (Customer Success)

OJO Labs
Austin
1 week ago
+55
Communicate across departments including accounting, business intelligence, and concierge services. Communicate with our real estate agent partners, and their offices internal commissions coordinators, transaction coordinators, and / or closing coordinators. Uphold the company-wide commitment of amazing same-day customer service for internal and external customers in person, by phone, and by email. Help contribute to building and maintaining internal systems and reportingField internal questions about closing functions and troubleshoot/resolve related problems.

Concierge Specialist (Customer Success)

OJO Labs
Austin
2 weeks ago
+55
Identify, assess, and remediate any issues between partners, leaving them feeling better at the end of the conversation or interaction than when the interaction began, with their issue resolved.  Help to improve customer satisfaction ratings, improve referral conversion for our referral agents, and help to build brand and program loyalty. Be a liaison gathering all relevant information between the partners to assist, speed up, and improve the home buying process. Communicate with consumers, agents, and lending partners via phone call, text, and email, and assist OJO in having improved conversations.  Monitor the engagement between all OJO parties, including OJO itself, throughout the real estate referral process, remediating issues, and proactively following-up with any outstanding items. Responsible for all transaction milestones between parties and updating all relevant home-journey information. We are a start-up with established processes in some areas, and limited processes in others. This role serves as the ‘glue’ between parties and your contributions will help to identify needs, gaps, and identify solutions, further contributing to innovation positively impacting consumers lives and experiences. 

Licensed Mortgage Loan Operator

OJO Labs
Austin
2 weeks ago
+55
At least 3 years of experience as a licensed residential mortgage loan originator in Texas or Minnesota (NMLS licenses in other states is a plus). An openness to obtain residential mortgage loan origination licenses in other states. Willingness to serve as a qualifying individual (or the equivalent) supporting corporate entity licensing in Texas or Minnesota and other states. Located within commuting distance of our Austin headquarters or our Minneapolis office (or willingness to relocate). Growth-oriented, customer-centric mindset. Outstanding communication skills, both written and verbal. Ability to tolerate ambiguity, work with cross-functional teams through influence, and demonstrate problem-solving leadership. Ability to quickly learn and become fluent in new technologies .