Jobs at Omilia

Lead and scale the regional pre-sales organization for conversational AI/CCaaS, managing Solution Consultants and Demo Engineers, driving technical strategy for complex enterprise deals, ensuring high-quality demos, architectures, RFP responses, and smooth handovers to delivery while aligning Sales, Product, and Delivery.

Senior individual contributor responsible for driving new-logo ARR and expansion across North American Premier accounts. Own the full enterprise sales cycle, build and forecast pipeline, develop territory plans, lead proposals/RFPs/demos, qualify technical feasibility, manage multi-stakeholder deals, and transition contracts to implementation while maintaining executive relationships and competitive intelligence.

Lead technical pre-sales for enterprise contact-centre AI deals: perform discovery and architecture assessments, design solutions, run demos and POCs, author RFP/RFI technical responses, engage technical stakeholders, and ensure delivery readiness and competitive positioning across assigned region.

Own executive relationships and value realization for strategic enterprise accounts. Lead agentic AI migration programs, drive renewals and expansion, partner cross-functionally, mentor CSM team, and codify migration playbooks to scale best practices.

The Technical Demo Engineer creates and maintains product demos for Omilia's conversational AI platform, supporting sales efforts and collaborating with technical teams to align demos with customer needs.

The role involves ensuring linguistic quality in TTS systems for Spanish by conducting phonetic analysis, developing lexicons, and collaborating with engineers and researchers.