Teams at OpenAI

Lead the architecture of backend services and distributed systems for OpenAI's B2B engineering team, ensuring scalable, reliable, and secure products.

Lead on-site technical authority for datacenter hardware reliability and fleet health. Troubleshoot complex hardware failures, drive root cause analysis and corrective actions, coordinate with vendors and cloud providers, establish maintenance standards and runbooks, support new hardware introductions and spare parts strategy, mentor technicians, and analyze failure trends to improve reliability across large-scale GPU and server deployments.

The AI Success Engineer drives customer adoption of OpenAI's platform, managing accounts, facilitating technical integration, and ensuring value realization for enterprise clients.