Teams at Optiv

Manage onboarding and ongoing success for managed security clients, translate technical security operations into business outcomes, measure client satisfaction KPIs, coordinate with MSS technical teams and VCISOs, provide technical/product support, and drive renewals through relationship-building and executive engagement.

Lead design, implement, and manage SailPoint identity governance (ISC/IIQ) and related IAM/PAM technologies. Architect solutions, automate provisioning and lifecycle, troubleshoot incidents, perform root cause analysis, integrate with AD/Azure/SSO protocols, and collaborate with cross-functional teams to meet client security and compliance objectives.

Support pricing strategy and deal analysis for complex sales transactions. Build pricing and financial models, analyze transaction and vendor data, recommend margin-optimizing solutions, and partner cross-functionally to improve profitability and reporting.