Jobs at Outreach

Lead cross-functional development and execution of data-driven paid campaigns across PPC, social, display, video, and CTV. Manage channel experiments, budgets ($5M-8M), agency partners, and in-platform execution. Optimize performance using analytics and AI tools, build audience segmentation and ABM tactics, and report on spend, ROAS, and pipeline to drive scalable revenue growth.

Lead product marketing for Outreach's AI-enabled revenue platform: develop messaging, conduct market/customer research, own sales enablement assets, and execute go-to-market plans across Product, Marketing, Sales, and Customer teams to drive pipeline and revenue.

Deploy, customize, and operationalize Outreach's AI Revenue Agents in customer environments. Map GTM workflows, integrate SaaS/CRM data, tune agent behavior, build reusable implementation patterns, liaise with Product/Engineering, and train customer teams to drive measurable revenue outcomes.

Own global growth marketing strategy and execution across demand generation, ABM, expansion, web and digital channels. Drive pipeline, bookings, and efficiency metrics; build and lead a high-performing team; partner with sales and RevOps to optimize attribution, forecasting, and revenue outcomes.

Manage a portfolio of commercial customers to drive retention, renewals, expansions, adoption, and value realization. Build territory strategies, forecast renewals, mitigate account risk, multi-thread with stakeholders, coordinate onboarding, troubleshoot basic technical issues, and maintain accurate data in Outreach and Salesforce.

Lead structured value discovery in mid-to-late enterprise pursuits, build rigorous data-backed ROI models, present business cases to C-suite, and scale value-selling through repeatable assets, mentoring, and cross-functional enablement to drive adoption, renewals, and expansion.

Lead post-sale product marketing for the install base: identify underused features, create adoption campaigns and in-app/email content, enable Customer Success with playbooks, track adoption metrics, map onboarding journeys, surface expansion signals, and support product launch communications to drive adoption, retention, and expansion.

Lead complex enterprise pre-sales engagements as a strategic advisor: drive discovery, solution design, and POVs; craft technical strategy and value articulation; mentor Solutions Consultants; influence product roadmap and create scalable demo/playbook assets to accelerate enterprise deals and outcomes.

Serve as a subject-matter expert on the Outreach platform, partner with Sales to perform in-depth discovery, qualify opportunities, deliver value-focused product demonstrations, communicate requirements to onboarding and implementation teams, and collaborate with Product and Customer Success to drive deal progression and successful handoffs.

Lead post-sales operations and programs to drive customer retention, adoption, renewal forecasting, and expansion. Design AI-driven processes and agentic workflows (including Claude), run renewal forecast cadence, build digital/tech-touch strategies, turn health-scoring and customer data into action, and partner with CS, Product, and Revenue leadership. Manage and grow a team while measuring impact and improving customer lifecycle outcomes.

Lead Outreach's PR strategy and execution: write and edit press materials, build reporter relationships, secure media placements/awards/speaking opportunities, manage PR agencies, prepare executives, deliver internal communications, and coordinate cross-functional launch communications while using AI-enabled monitoring and measurement tools.

Lead Outreach's corporate social presence and executive social programs; define social strategy, drive campaign and event activation, grow employee advocacy, monitor social intelligence, and measure performance to increase brand awareness and credibility among revenue and technology leaders.

Manage a portfolio of enterprise customers to drive adoption of Outreach’s AI-powered features, ensure measurable business outcomes (retention, expansion), lead executive reviews, enable AI adoption and change management, surface data-driven insights and risks, own renewal/expansion strategy, and collaborate cross-functionally with Sales, Product, RevOps, and Professional Services.

Lead Sales Operations for Enterprise and SDR organizations: territory design, forecasting, KPI/reporting, process and workflow optimization, and launch/scale AI/automation for GTM. Partner cross-functionally to build dashboards, improve rep productivity, and drive scalable, data-driven sales processes.